Anacapri Holiday Resort Apartments

地點離輕軌近 去哪裡都很方便

The location of the property was good, only a short walk away to surfers. The check in process was poor with no staff available on site at check in time on a Saturday, we had to talk to staff via our phone. The room was dirty and the microwave unusable, smelling like it had had an electrical fire in it. Made the whole apartment stink. There was a power board in the bedroom with exposed wires showing. A thick layer of dust and lots of debris under the bed on the tile floor. The sliding door from the bedroom to balcony couldn’t close and lock properly, making the apartment insecure. There was no tea and coffee in the room and only half a roll of toilet paper. Pots and pans were dirty. Lots of dirt and grime around the place, the room needs a deep clean. There was no fire evacuation sign displayed in the room and the fire exit on our floor wasn’t marked with an exit sign (I don’t usually pay much attention to these things but checked following the burnt smell in our apartment). I complained via email and at the desk, the receptionist said someone from management would call me that afternoon, I never received a phone call. I wouldn’t stay here again.