The receptionists are very professional, polite and helpful. During our first day of check-in, they provided us the Suzhou travel guide, introduced us some local attraction spots and foods. And at our last day of stay, we missed our train to Hangzhou, the staff offered help to contact our booked hotel at Hangzhou (another homeinn branch) to check whether we can cancel one night stay at the hotel. Although the request didn’t succeed, the gesture and helpfulness of the staff make me feel warm and grateful.
Fantastic location! Super close walking distance to Suzhou Museum, Humble Administrator Garden, and Pingjiang road for shopping and food. Very central location to the main tourist areas in Suzhou. Staff was very nice. I did not use the laundry services but it seemed very clean and accessible.
The first room I was in had a very bad cigarette smell day and night. I changed rooms and the smell went away. The rooms were clean but insulation is not great so you can hear other visitors in other rooms. If you are a delicate light sleeper, you may want to stay away from this location.
The location is right at the metro station, near Dushu lake. The staff is very friendly and helpful. The room was good, but a little bit worn out and not super clean. Overall a good experience.
Good location, good service. The hotel is about 5 minutes walk to the main entrance of Luzhi water town and there are a lot of restaurants to eat in the neighborhood. If you drive you can park your car for free. I find the breakfast is very good value for money. They have noodles cooked on the spot which is very yummy. I ordered twice.
ゲゲストThe location is right at the metro station, near Dushu lake. The staff is very friendly and helpful. The room was good, but a little bit worn out and not super clean. Overall a good experience.