ロイヤル ホテル シェーネス(Royal Hotel Sheerness)

The hotel must have recently refurbished and it was very clean. But the little details were missing. No hand towel or bath mat. The wardrobe had not been put together properly the drawers didnt fit. The duvet didnt fit the bed! Think it might have been a superking which was very comfortable but the duvet didn't reach the edges when we were in it, may be a king size. Missed having fresh coffee at breakfast, was instant

Old but recently refitted. Bar downstairs if awful and loud. Windows single glazed, lots of noise and heat escape despite heating on full blast. NO HOT WATER!!!

The windows and bath were covered with black mould and it stank like an ashtray. The bathroom window pane was broken with wind howling in and the room was cold as ice. Literally not fit for human habitation. At least they gave us the refund ASAP. Went elsewhere.

We arrived at the hotel in the summer to a friendly welcome from the helpful and enthusiastic staff but with low expectations for our experience after reading previous reviews on this site. Accessing our room required a steep climb up several floors of stairs, as there was no lift, meaning elderly customers would need to book a room on the ground floor. The room was very clean, comfortable, cosy and more than adequate for our needs, and we all enjoyed a good night's sleep in the comfortable beds. We were very impressed with the standard of the food, which was beautifully cooked by the chef Buddhi, who would have easily qualified to work in a much higher grade restaurant, although there was limited choice for meals and no desserts on the menu, however what was available was thoroughly enjoyable. As we stayed under the half-board, which we found very worthwhile, the quality of the meals we had surpassed our expectations. The front of house staff member, Isuru, was very friendly and knowledgeable, and nothing seemed too much trouble for him; he was always approachable and catered to all our needs. However, we discovered a restaurant menu in our room which was out of date, so don't depend on this for the meals available. Overall, we found our stay very enjoyable, excellent value for money and the staff extremely personable, as well as the wonderful food. If you have realistic expectations and are looking for a comfortable, budget hotel for a family break or business trip, you will not be disappointed. We would definitely recommend. The Wrench family.

Lovely landlord. Not sure about the staff, seemed more like a playground behind the bar, the beer however was disgusting! I think they need to clean the pipes it was fowl! Bottled beer is recommended, but other than that the owners nice and tidy in there not somewhere I’d go for my local very dark lights off no music on but would pop in now and again

We booked this hotel last minute as we needed somewhere to stay. Booked at 23.50 but had an hour to travel. When we got there we had to ring a mobile number to gain entry, waited for host to let us in, was a little rude as to why we were there so late, booked us in room which was basic, Ned not the best felt like we were going to roll out of it. We paid for breakfast but could not see anywhere to get it. The restaurant area was a storage room. All in all it was dry, basic, but affordable and clean. Would I stay here again? Yes if there was no where else but wouldn’t rush back.

This is my 7th time to the Royal and looking forward to returning in a few months. This is a old hotel that has character and a big staircase (so make sure you pack light). The rooms are large and spacious and each one is being done up a bit at a time. The staff are always very friendly and happy to accommodate any needs such as towels or an ironing board. It's central to Sheerness and you can walk everywhere. Room 9 is my favourite, however room 12 is nice as well as 11. Rooms 1 and 2 have been done up and are nice too. 👍

Where the pub is situated i did not realise that the hotels room are situated above a noisy pub which we stayed at friday night the 16th june and thw music was so loud i had to have the room television volume so loud over the top of the music and it did not go quiet until 3am and so if you want a quiet night or an early night sleep then this is not the place to go for that good night sleep as they play such loud music very good convenient links to transport and town centre though and everything being on your doorstep just a shame about the loud music the room was a lovely big clean room and very good size just the music and how late it went on til that let it down for me the rest was perfect.

Horrible horrible horrible. Do not stay here if you want to be kept up all night by loud music (I was here 5 nights for work) and less than single glazed windows, with no house keeping (no change of towels, bin, tea), no phone in the room, poor WiFi, and no tv channels working, no heating, electricity was cut off, no main light working, no staff present during my stay and no parking at all in the area.