タウンプレース・スイート・ジャクソンビル(TownePlace Suites Jacksonville)

The front desk service was awesome! The house keeping Supervisior was a little grumpy when we told her that we had need a couch switch because when we pulled the couch out to sleep on it the mattress was solid with some that looks like to be old blood and the couch never got switch our entires stay. This made the room felt so gross. I ask to speak with the manager to get a room change since we could not get a couch change and that was denied as well! So I demand and refund and that was denied too!!!! I will not recommend no one to stay at this place because this experience was far by the worst ever. The part that I am so mad about is no one try to make any of the errors right. This is not the way I remember the Marriott to be !

Awesome as always

Really enjoyed our stay here. The room was very clean and quiet. We didn’t use the in room kitchen but it seemed like it had everything you would need for simple cooking. The breakfast was good each morning, very traditional hotel offering. The service was excellent, everyone at the front desk was so friendly and helpful. We would stay here again the next time we are in Jacksonville.

It was a nice quiet place to sleep with all the accommodations. The staff was very friendly and helpful both at check-in and in the morning. The breakfast staff was very attentive too.

The outside property was very nice. It was very close to an event I was attending Oct. 23, 2023. The thing I didn't like were the two dead cockroaches I found next to the pad & pen on my night stand.

Room was small as compared to photos, we had to ask for towels, toilet paper, body wash etc. Room only cleaned once. Noisy at night, bed sheets and spread never stayed on made for lumpy sleep.

They had everything I needed, when I needed help they did it right away.

Overall our stay was great. Very convenient and wonderful staff.

We have a split decision on this property: I found it quite adequate but small, while my wife loved it.It is clean, has a very friendly staff, and just about everything you need, including a corkscrew! The location is good with all kinds of shopping and dining nearby. But the room, although very well-designed to maximize the space, is a bit smallish, especially for a large (6 foot, 250 pound) guy. Suffice it to say I felt I got my money's worth and will stay here again.