Front desk JD was rude and had an attitude! Restaurant food was good and the waitress was vey sweet! The pool area is nice and pool temp was great! The room looks very clean but when you take a closer look there are ants and they were crawling on my bag and the rug and floor outside of bathroom area! Housekeeping knocked on the door at 8am to see if we left yet! Checkout is not til 11! I expressed these issues to manager and all I got was ok! Not I'm sorry, I'll look into it or comp or something!!!!
自動翻訳
Darryl
2023年9月9日
Just very average. My main issue was this place was lack of AC and USB outlets at the desk and bedside table. You would think that in today’s electronic world that you wouldn’t have to crawl under the SES and unplug the coffee maker in order to plug in your laptop. That is ridiculous in 2023. Everything else was just average and outdated.
自動翻訳
Karen
2023年8月14日
Staff at check in was rude especially Yohanna and JD. Everyone else was really nice especially the Marleny at the restaurant.
自動翻訳
Thompson
2023年8月8日
We had a room with 2 beds; one was very evidently broken- loud and dented in on the far right side and the other bed was not made with sheets (fitted or flat). The tub had dirty shoe prints in them and the room smelled overwhelmingly like smoke.
自動翻訳
Cheryl
2023年8月4日
The front desk personnel are amazing! Since I was at a conference, I didn't have time to explore the amenities the hotel had to offer, but this will be where we stay for our next non-business visit to the Harrisburg area.
自動翻訳
Jeffrey
2023年7月28日
The hotel is being renovated. There was no laundry and half the ice machines were not working.