I can’t believe the terrible customer service I have experienced from Oxford House. I made a booking of 7 rooms for my hens weekend. This booking has been cancelled by Oxford house, without reason and it’s only 2 weeks out from my event. I have been called by very junior staff members, who give me unclear answers as to why my booking is being cancelled, without any reasonable resolution. I would not recommend booking Oxford House for any important events, because you could very easily have the same experience as me where your booking is cancelled last minute and without reason!!!
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