グランド ホテル サルソマッジョーレ(Grand Hotel Salsomaggiore)

Great structure and comfortable rooms. I was very disappointed because I booked 3 rooms, I had to cancel one and they did not let me cancel I had to pay anyway … Too much cleaning and change of towels,,no attention to sustainability! The spa is wonderful but open only during working hours so I couldn’t profit of it … You have to make cancellation free, pay more attention to environment and open much earlier et clods much later your spa !

This hotel was a hiden gem. Beautiful small town, seems to have lots of history. In addition our stay had excellent breakfast and access to a wonderful spa. We found a great restaurant near by with an amazing dinner menu. Our room was great.

Excellent hotel! Salsomaggiore Terme is a quite town near Parma. The 5 star hotel is really excellent in all aspects - large rooms, high-class accessories, excellent breakfast - and an excellent restaurant!

Dust under the bed and hair in the bathroom, clearly not cleaned often even though they claim to clean & treat with ozone before every visit. Black mold in the shower and leaking everywhere, broken faucets, dirty bathrobe among other things. We complained and had to argue(!) to get a new room but was met with the same issues in the new room. We were served crisps in a plastic takeaway lid and beer in plastic glasses. They also tried to serve beer with 75% foam... Furthermore we found moldy lumps in the oatmilk. The breakfast overall was that of a three star hotel, tops. The spa is okay, even though some of the facilities clearly needed touch ups and repair. The floor is extremely slippery and the slippers were too small and of low quality. Since we changed rooms and complained without success it seems like the 1 star reviews here and from Google are true. It is a mystery why it is so highly rated... The hotels answers to reviews also seem very aggressive and doesn't seem to listen clients. We wish we read more reviews and the owner's answers more thoroughly before booking. We won't come back, ever.

The property has been expertly upgraded, modernised but have managed to keep the traditional elements in place. Parking was readily available, free, in the grounds with the addition of an underground car park, chargeable.Room was very good size, comfortable, quiet with good comfortable beds. Although the pool was small, not for swimming in, it was agreat place to cool off in the heat. It was well kept, cleaned and being beside the pool bar, open all da, was a bonus. Ample sun loungers . Be aware that the main restaurant is not inside , it has been set outside on the terrace with ample umbrella coverings. Food was excellent but in my opinion a little expensive. Breakfast was also plentiful and served indoors with a good choice, all be it too many sweet items for me. Must compliment their ability to keep the hot food hot was excellent. Most unusual in other hotels. Only disappointment was the fact that the town's Therme next door was closed for a 2 year renovation project. Would go again.

The Grand hotel is Grand indeed. Very high level of quality and comfort. I have booked again already!

Hotel was very nice and comfortable. While this was a business meeting, i did have my wife and we both took advantage of the Spa facilities which were also very nice. Not sure this is a destination town, but if you are travelling through, you can't go wrong with this hotel!

Stayed here on our way to Milan. Off the beaten path for sure, but what a lovely town and hotel.

A fantastic hotel. In a quiet village but definitely 5* I travelled here for the weekend and was treated very well by the whole team at the hotel. The experience from start to finish was outstanding. I would thoroughly recommend to anyone visiting the area.