The host is hard to contact to get the check in instruction. They supposed to contact the guest to inform the check in instruction. I contacted them myself, through phone call, text message, viber and email but no response until my check in time. I almost ended up without a room, good thing the receptionist tried to contact the host to verify the tower and room number. When me and friend went into the room, the AC is not switch on, no instruction from the host or anything. This is definitely unsatisfied service.
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