IHotel Uptown BGC

Best hotel ever!!! Near to mall, street food, and other stores..staff very helpful! Room clean and cool!!! I will recommend this place.. visitor from Malaysia here🤘🏼

Had a very BAD EXPERIENCE here. My valuable items were damaged and security were useless and did nothing. They did not care and were super lazy throughout the whole process. If you care about your safety, I would not stay here. This is not actually in bgc but across the border. Prices are also more expensive than other places in the heart of bgc. I paid about 500 php more to stay here and it was not worth it. Bedsheets and linen were dirty and internet was really bad

沒有被子 沒有吹風機， 一次性拖鞋特別薄。 在bgc區域外面，隔着一條馬路，不在bgc裏面

Interiors: - Toilet was very cramped and not designed very well as legs can’t be spread properly (I’m 5’10) - Size is comparable to a budget airline seat - legroom and spacing - Bathroom shower drains very slowly - Hot water was limited and it stopped halfway my bath Service: - You can request for a duvet or fleece blankets for an additional fee(100 php each) and will vary depending on what type of room you have - including their hair dryer - Remote control battery got weak so we tried requesting for battery replacements - their SOP is to test the remote first which I declined since someone was already sleeping and the person who can provide the battery replacement only reports during the day. Customer Service - More accomodating and friendly to foreigners vs Locals Parking - Limited to 8 vehicles so first come first served. You can’t bring your car inside to drop off your bags and would have to walk from the gate entrance to the lobby. Parking attendant could have provided more clear instructions as to where we can park instead of just saying to go straight ahead at the street across the hotel (Parked at Uptown Eastgate Parking). Good thing we checked in at 3am or else we would have a hard time parking there since a lot of party goers who park there. - was okay. Budget hotel interiors which would make you feel your not in a motel. - my main concern is how the receiptionists have dual personalities. They are pleasant to foreigners but really hostile and unpleasant with locals. I dont suggest booking this hotel even on my enemies.