Receptionist very well versed and prompt service about my cancellation and re booking of room night due to unforseen circumstances. Please make sure you locked your room when you are in the room due to the the room design of toilet with clear glass door and situated at the entrance of the room. Cleanliness needs improvement and we are unlucky to have a room with air conditioning problem.
翻訳
ホテルからの返信: Dear guests, thank you for your detailed comments and sharing. I'm sorry that this stay failed to meet your expectations. We will share all your valuable suggestions with the hotel management and actively make improvements. We always pursue to create a comfortable stay environment for our guests. I believe you will have a brand-new experience when you stay next time. We sincerely invite you to come again!
Vivian
プレミア クイーンルーム
宿泊: 2024年9月
出張・ビジネス
10件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月15日
Good service and location. The room is clean and tidy. The staff are very professional.
翻訳
ホテルからの返信: Dear guests, thank you for staying at JW Marriott Hotel Taiyuan. We glad to provide facilities and services that satisfy you. JW Marriott Hotel Taiyuan is located in the core area of the city, with Maoye Plaza, entertainment and shopping, which is the benchmark of urban luxury experience. Thanks to the profound history and culture of Taiyuan, the hotel combines traditional elements with modern luxury. When staying here, you can experience the elegance of Taiyuan as the ancient capital of the Dynasties, feel the Millennium context of the hometown of Shanxi merchants, and broaden your horizons so that guests can enjoy the bustling scenery over the city. Thank you for your message. We look forward to meeting you again in the near future!
Tommy
モダンシティデラックスビュールーム(ダブル)
宿泊: 2024年8月
カップル・夫婦での旅行
15件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月17日
Good service. Hotel is new. Room is tidy and clean. Will go again. Nearby has a big mall and many good restaurants.
翻訳
ホテルからの返信: Dear guests, thank you for staying at JW Marriott Hotel Taiyuan. We are glad to provide facilities and services that satisfy you. Taiyuan JW Marriott Hotel is located in the core area of the city, and it is a benchmark for the luxury experience of the city. The broad view of the hotel allows guests to enjoy the bustling scenery above the city. Thank you for your message. We look forward to meeting you again in the future!
Isaac
Executive Double Bed Room With High-rise Urban View