When I first arrived at this place I thought wow, this is going to be awesome. Sadly it went downhill from there. Though this place has ***y positives, one incident in particular has left a sour taste in my mouth. On returning to my room after dinner, I realised my camera bag had been moved and tampered with. Upon inspection I noticed several lenses and a camera body had been moved from their original place in the bag and thrown haphazardly back in. All lenses had the lens caps removed. Naturally my first thought was that something had broken and given I was there on a photographic holiday to take pics of tigers my heart sank. I was furious as the only time this could have happened is when the room attendant came to turn down the bed and deploy the mosquito net while I was at dinner. I immediately reported this to ***agement and explained the situation (my thoughts re what happened was that the room attendant went to move my bag, and as it was open, he spilled the contents. In a panic he hastily and randomly threw the equipment back in). A short time later the ***ager arrived with the fellow who serviced my room. I once again explained the situation and showed them the state of my bag and equipment inside. The room attendant was asked if he had any idea how this happened. He looked me in the eyes and said no, it was not him. Needless to say I was not amused. I told the ***ager I did not want anybody in my room (for any reason) for the duration of my stay. He said that would not be a problem. The following day I received a text telling me the room attendant had owned up to spilling the contents of the camera bag as he moved it and in a panic just threw the gear back in. So, the previous night he looked me in the eyes and blatantly lied. I wonder what made him finally confess. So, the next night after dinner I return to my room and sure enough somebody had once again serviced my room after strict instructions not to. I confronted ***agement once again with this. They had the audacity to come up with some half backed meaningless excuse. Obviously, they forgot or just decided to completely ignore my original request. The fact that a staff member had tampered with my gear and then lied about it has left me with a negative memories of this place. ***agement really needs to step up a gear and staff need to be more honest with guests when issues arise. I would never return to this place given how they lied to my face and ignored my requests. If you stay here, keep your valuables locked up or with you.
自動翻訳