ダブルツリー バイ ヒルトン ホテル タラハシー(DoubleTree by Hilton Tallahassee)

太差了…不敢相信這是double tree旗下酒店。設施裝修很**，房間裏潮濕，衞生間馬桶出問題，用了一次之後一直嘩啦啦流水了，前台也沒有cookie🥲

Decor is horrible. Hired day workers from labor pool to help decorate using a Helen Keller design. Hopelessly outdated. Had to call front desk 2x before they called police to quiet party next door at 3:00AM. No daily service unless request made. Valet too slow. Checkout was slowed due to no one at front desk. C'mon man, do better.

This is a great value for the location but be ready to compromise on the facilities and the staff service. Bedroom door didn’t close well, shampoo bottles attached to shower fell in the middle of the night, lighting is very dim and lightbulbs were missing, mattress had a an imprint in it. The hotel is understaffed and receptionist told us that had she gone on her allowed break we would had no one to check us in…

In general, my stay was fine. The room was nice. The grounds were perfect, but it would appear that someone had taken some things from my room. That is truly a big disappoin**ent.

There is a very big crack on my door. It makes a very loud noise when I open and close the door.

When we checked in, our toilet was not working in the first room. After leaving the property for an hour upon our return we were told that the problem was fixed, but it was not. The water was turned off in the toilet and nonfunctional. We then moved rooms, and in our new room we did not have toiletries, and had to call down to the front desk to send up some. We also experience the safe not working and had to repeatedly ask for towels in our room. I found housekeeping and she was kind enough to bring me towels and empty my trash, which was requested earlier that day. Being a Hilton Honor's Member, I am shocked about this experience. I would though like to commend the Front Desk for trying to help us out, but it seemed at every turn we experience less than a satisfactory stay.

Will not stay here again. Management has completely neglected the property with little to no care about customer service

We enjoyed the location of this property. The staff was very friendly and attentive. But the room was not cleaned well. Holes in the walls. Mold in the shower, also there was excessive noise from what could have been the building heater or the laundry.

This facility did not provide traditional amenities (no soap, shampoo, etc) and is in great need of finish upgrades/improvements.