The staff was friendly and helpful, the room was lovely and clean, the only thing I had an issue with was the state of the pullout couch. It was easy enough to put together with the bedding and all, but there were a lot of sharp parts near the edges that could be a danger to guests. Case in point, I scratched my leg on the couch climbing into the bed at night, bad enough that the cut is still healing a week later and I'll probably have a scar. Fortunately I can trust the cleanliness of the room as the wound did not get infected, but I think it would help if these beds were checked and maybe sharp bits were sanded down.
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