Women room near D14, faucets don't work. Gate Gal had an attitude when we inquired about the accuracy of the departure time.
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David
2023年12月1日
Disappointed by little things: 1) almost impossible to get shuttle pick up except through a call to main reservation desk in some foreign country. Spent ten minutes on hold, arrived at hotel after about 40 min. 2) only desk agent was deep in conversation despite two people waiting to register; 3) relatively spartan room amenities (no drinking glasses, really?). Room was clean, restaurant breakfast ok and servers cheery. Overall ok but not a good value for price.
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Laurie
2023年11月24日
The hotel shuttle picked us up from the airport after a late night flight in on the holiday! Thank you so much!
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Deborah
2023年11月22日
Wonderful staff from lobby to waitstaff to check-out. Room nice, up to Hilton standards . I didn’t use the gym tho it looks well-equipped.
Didn’t use parking. The shuttle is timely.
The worst thing I can say is that the food is mediocre at best (I didn’t try the breakfast buffet). But that’s not why you come to a hotel for a short stay … they said there were a lot of dining options down the street…
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Patrick
2023年11月19日
we were impressed with a quick check in, very good service. The room was spacious and clean. but… no bottled water, no glasses, and the sewer gas smell from the bathroom was disgusting, it was late or we would of changed rooms!
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Louise
2023年11月14日
Misleading check in. Contact me for more info
ew check in time is 3:00. When checking in I asked if my Hilton Hinors number was on the reservation and she said no because you booked with a third party ( I have never been told that before)We asked if our room was ready when we arrive around 12:30. No was the answer but said we will call house keeping and let them know you have arrived. Stay nearby as it is a first come first serve and if you aren’t here when it’s ready before 2 you will be at the end again. So we stayed around, had lunch in property at 1:30 or so we check again on the room and was told no but will check with house keeping. We check again at 2:30 and a different person said no check in is at 3 but when we explained we were told housekeeping was notified we were here it would be ready sooner. Now this person says well you booked with a third party.
We finally were assigned our room after 3:15!
Okay the room is very nice, we settled in, had shuttle service take us to our group party at a nearby restaurant but took Uber back as we were a little further (1/2 mile) out from their normal distance and was told we would need to Uber back. Okay
We returned to hotel around 9pm tired from the day we called it a night! At 10 pm I started hearing a tapping sound. I couldn’t tell if was in the hallway or the room next door. This happened several times. I got up to look out the peep hole and saw nothing. Went back to bed. Call me for the rest please contact me fo
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Julio
2023年10月30日
We like everything location , stuff , facilities. But we had a smell on the room besides that everything was great.
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Joel
2023年10月17日
We did not get the room or the king bed that we reserved. They said you overbooked and ended up in a room with 2 small beds. Why would you let us reserve a king bed 2 months in advance and not have it available.