Bay Inn on Busch

Quite possibly the worst hotel ive ever stayed at. I would rate it less than a star. And I wouldn’t even call it a hotel. It was extremely unsafe and disgusting. Not only was there no check in office (the office was literally just a desk in one of the hotel rooms). But also there was multiple congregations of people just hanging around outside the rooms being loud asf and banging on the doors and running around. I heard people screaming and while we were trying to check in, someone tried to sell my boyfriend ***** & some other lady next to us was screaming about someone overdosing on heroine. IM SORRY, WHAT??? that’s our experience just checking in!!! We didn’t even see the room yet. Once we get to the room- it is the most unsanitary room I’ve ever seen. There were stains everywhere and tears in the pillows and blankets. The floors were disgusting and I didn’t even wanna touch the bed or anything. The room smelt musty & like mold and there were bugs everywhere. There was a man outside our room screaming at someone. And it sounded like some couple in the room next to us was loudly arguing. This was DEFINITELY not the place to stay. We felt extremely unsafe. We returned our keys and asked for a refund. The man at the desk kindly said he would reverse the charge. HOWEVER, 5 days later and I still did not get a refund. I am not currently fighting with ******* to get my money back as the hotel will NOT answer their phone. DO NOT COME HERE. EXTREMELY UNSAFE. PEOPLE ARE OVERDOSING ON ***** HERE AND YOU WILL NOT GET YOUR MONEY BACK IF YOU DECIDE TO RETURN YOUR KEYS THEY STOLE MY MONEY. THEY WILL NOT GIVE ME A REFUND. I SPENT NEARLY 100$ TO BOOK, AND AFTER 10 MINS I RETURNED MY KEYS. THIS HOTEL SHOULD NOT EVEN BE LEGAL TO BE RAN. IT NEEDS TO BE SHUT DOWN. THEY NEVER GAVE ME MY REFUND, I HAVE BEEN FIGHTING FOR NEARLY A MONTH AND THEY WON'T ANSWER THEIR PHONES. ******* IS NO HELP EITHER. THIS HOTEL IS A SCAM!!! DO NOT COME HERE!

If I could give this hotel a negative 1000 I would! The pictures online are misleading and when you get there, you don’t realize that you’re about to be entering a very unsafe environment until you round the corner to go upstairs to your room and you pass by homeless people sleeping in the hallway, ***** out on the corner of the steps, smoking joints, and you get in your room and there’s no extra security lock on the door and you pull back the covers to look at the bed and you see dead bugs. We literally took our handgun with us to go to the room looked at the room, put the key down and left the hotel. Absolutely do not risk your safety staying at this hotel. It is not worth it especially if you have children it is very unsafe.

You will never be alone here as roaches are in the beds, walls and floors. The exterior is deplorable and filthy. The rooms worse. Roaches crawling everywhere, dressers with drawers missing, doors and walls all full of patches. Filthy place. Worst place I ever booked through Choice Hotels or anyplace ever. Paid in advance for 2 nights. Could not stay there, went back to office ( converted bedoom) and gave keys back. Got refunded for 2nd night and was charged for first night even though did not stay. Choice Hotels was not a big help. Gave me a few points. Motel owner refused anything. Beware, avoid at all costs. Your vehicle is better choice.