タンゲランのStadion Benteng周辺にあるホテル

The hotel’s service was exceptional, surpassed only by the staff’s warmth and professionalism. From the welcoming smiles at check-in to the attentive assistance throughout my stay, their dedication to guest satisfaction was evident. The genuine care and friendliness of the staff made my experience truly memorable.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

コンサート会場の横にあるので立地は最高。近くにコンビニもあって便利。コインランドリーは徒歩15分くらいのところにあり。朝食は美味しいが、スプーンやフォークの場所が分かりづらい。喫煙okにもびっくりした。テラス席には座らない方がいいと思った。部屋などは綺麗。タオルはバスタオルと足マットしかない。フェイスタオルなし。コンディショナーがない。ここの会場でコンサートがあればまた泊まりたい。

ソファ、kitchennete、bathubを完備した大きな部屋。滞在した朝食のバリエーションはそれほど多くはありませんが、とてもおいしいです。 Covid19プロトコルが実装されました。スイミングプールとジムがありますが、パンデミック時にプールに入る最大の人が制限されているため、列に並ぶ必要があります。全体的に、価格も良好で、家族/グループでの滞在に推奨されます。

ここに泊まるのが本当に気に入りました。部屋は少し古いですが、どの部屋にもバスタブが付いているので、私にとってはまだWin-Winです。 プールは大きいです！雰囲気は素晴らしい木がたくさんあり、私と私の家族にとってとても居心地が良いです。 どこのホテルやリゾートにもあるわけではないウォータースライダーがあります。 朝食は、まあ…私にとっては標準ですが、パンケーキとワッフルは最高です!

このホテルはとても素敵で、ここに来ることができてとても快適です。スタッフもとても親切です

Great place to stay for families, close to Jakarta International Airport CGK. The breakfasts are amazingly good and generous. The rooms are spacious and clean. AC works perfectly. Safe neighborhood, and the free shuttle is so useful. The staff is the best: very friendly, so helpful, and very kind. The pool is very fun for the whole family. The food from the restaurant is yummy, and the wifi is fast. We stayed there a couple of times and loved it every time. Our little 10-year old wants to add this: ”I love the breakfasts because their fried rice is awesome aaaand the fruits. One of the most respectful hotels I've been to in my LIFE!”

地元の交通機関について尋ねると、空港へのシャトルを招待してくれるので、良いサービスがある素敵な場所です。そしてゲストは何が無料ですか!

もう言うことを知らない、wwww。サファイアスカイホテルに滞在したのは今回が2回目です。ホテルに到着すると、スタッフはいつも温かい歓迎をします。また、すべてのスタッフはコビッドの流行中にスタンドアット手続きをうまく行っています。よくやったサファイアはそれを保つ!!

素敵で丁寧なスタッフ 空港への往復シャトルを無料で提供するのにとても良い