フェルガス・カクタス・ガーデン(Fergus Cactus Garden)

Currently staying here. I don’t normally write a review until I’ve returned home but in this instance I’ll make an exception. We arrived on Wednesday 8th May at 22.45 hrs, delayed by an hour on route. We are staying half board. We were dropped off with around 8 other guests, we were made to wait to check in as the operative behind the reception desk stated “I have to check in our all inclusive guests as they are a priority” I would have thought all guests would be the priority of the hotel? Once we had been checked in we were told we have a “free upgrade” which normally costs €70 euro per night. We are in room 611, a 6th floor suite with an additional sofa bed in it. We would much prefer some drawers for storage but the room seems to be missing this. Not enough storage for 2 peoples clothes so some have to remain in the case. Room was adequately clean, comes equipped with a kettle and a fridge. Nice size shower and well thought out space. Pleasant room but as I say needs more storage options. There is a nice sun deck outside the 6th floor with a jacuzzi which we preferred to use, mainly because there are simply not enough sun loungers around the pool to cater for everybody. The shower adjacent to the jacuzzi does not work which means people enter the jacuzzi dirty or covered in sun lotion which is apparent by the amount of oil floating on the top of the water when the jacuzzi shuts down between cycles. Some of the worst points about this place so far. Food: it’s not exactly an enjoyable dining experience. First proper sit down meal last night we have chicken breast slices cooked on the hot plate whilst we watched, however when we had it served to us and we sliced it up I think it would be classed as “medium rare” we returned it and had paella instead. Not a massive amount of choice, meatballs, chicken legs etc. Breakfast menu is as expected with this truck stop style of diner. Dishes full over cooked bacon, half cooked eggs, the usual continental type of stuff. However if you like rotted fruit there’s plenty of that on offer. Construction work: There is some very noisy construction work so going outside the hotel, and I mean right outside. So loud you can’t hear one another speak across the dining table. There are also gangs of paints climbing from balcony to balcony just chucking peoples belongings around so there can paint the balcony above. We had to request at least 4 times that they stay out of our balcony after I discovered masses of scraped off paint all over our balcony this morning. It seems the hotel simply has no respect for its guests. This is simply something you do to your guests after they have paid to stay at your venue. It wouldn’t have been so bad if they had asked or informed us this was going to be happening. I am not at all comfortable with this. I will probably update this as time moves on or after we have left but so far it’s far from the idea of the relaxing break we had hoped for. Fergus Cactus G

Whilst the hotel itself and the location is spot on ,it is let down massively with the food. Only one decent breakfast (eggs always hard and stood) managed to get fresh decently done eggs on this one occasion Evening meal - living on salads and soup lol Drinks leave a lot to be desired but you can pay extra for decent brands Rami brilliant and brings the place to life at night Not enough chairs to sit though, unless you go early of course Brilliant bar man fetched more chairs for us but plenty have to stand Rooms are massive and kept spotless by the hard working cleaners Fab solarium on 6th floor with jacuzzi but no umbrellas and in these temperatures they are definitely needed We feel a 3 star rating would be a better representation overall

Stayed at cactus garden with my husband for a week. Good location close to the beach, amazing terrace on the roof. Special thanks to Rami who didn’t fail to make us smile each time we met. Thank you Rami! Thank you cactus team :) All the best from the Netherlands, sherif & Estelle

Fantastic hotel within walking distance of bars, restaurants, shops and beach. Very clean and modern rooms with a great bed and shower. Quality food with lots of variety. Fun shows in the evening. Professional and very friendly staff with special tanks to Rami for making our holiday unforgettable. I would advise this hotel if you visit the south of Fuerteventura! Gloria

The hotel is in a good spot for the beach and shops. We asked to move when we got there as we was right next to all the aircon units. The room we got was nice bit had a nasty smell all the time. We went bed breakfast and evening meal and thought it was very harsh that we couldn't have water juice or wine with our evening meal as it was only for all inclusive unless you bought it. Even though we watched people making sandwiches at breakfast and hiding them in their very large bags. The food wasn't great they don't seem to cater for English. There wasn't hardly any English in the hotel. There isn't alot of restaurants near the hotel. We wouldn't go back as there is not enough to do in the resort. We will stick with Tenerife.

Rooms were lovely ..food same each night ..wasnt catered for English appetite…Entertainment guy was ok ..staff really friendly…wouldn’t go back to hotel try another one in area……………………………………………………………………………….6/10……..,,,,,,,,,,,

Had an amazing time. Really had great fun around the pool with multiple activities going on each day involvinging all ages, the staff were so helpfull. We extended our stay and had a few troubles. The staff helped out massively with this and made it stress free.

My partner and I had a fantastic stay at Fergus Cactus Garden. So much so, we decided to extend from a 4 night stay to a 6! The hotel was modern, clean well decorated. The beds were comfortable and the rooms quiet throughout the night. It was also lovely having a turndown service every morning. Staff in the hotel were incredibly friendly and welcoming to us throughout our stay. The hotel was perfect for my partner and I, it wasn’t overly busy and the pool was a good size for us and got plenty of sun throughout the day. There are two jacuzzis on the upper floors which offer a great view and some time away from the hustle and bustle of the downstairs bar / pool area. My partner and I thoroughly enjoyed our stay and will certainly be back! Finally, a HUGE thank you to Sharky, who offered excellent entertainment, went above and beyond to make sure not only we had a fantastic time but the families that were also in the hotel at the same time as us. Sharky was attentive and entertaining and the kids bonded well with him during their time, whilst also making the adults laugh too! I would also like to extend a further thanks for Marcus at the reception desk who also went above and beyond when my partner and I decided to extend our holiday. He was friendly from the moment we walked into the hotel and offered valuable support and advice regarding the hotel and transport to us throughout our stay. Sharky and Marcus really helped make our stay memorable! We will certainly be seeing you all again soon!

We been for a week in all inclusive, to be honest hotes is fine you get what you pay for, the is only one entertainer ( rami) but he is amazing, food with a lot of variety different tematic every evening, staff very polite, Marcos at the reception very helpull and friendly, we were lucky to arrive in a wonderful weather, we will come back xxx