ル シャレー スイス モーテル アパートメンツ(Le Chalet Suisse Motel Taupo)

We spent one night in the one bedroom unit (upstairs bedroom, downstairs kitchenette and additional bed). Overall, the feel is that of a budget motel. No 'Suisse' feel at all, apart from perhaps the outside facade, which really needs a cosmetic overhaul. Nice spa pool and a decent size outdoor pool. Interaction with owner operators (?) was very brief and fairly matter of fact. No friendly 'where have you guys come from' or other pleasantries that make guests feel welcome. Walls to adjoining units very thin, we heard the neighbours shouting at 4am as if they were in our unit. Parking is very tight with little room to manoevre.

property needs some tlc it’s very tired. bathrooms are terrible and the deck around the property needs attention lots of nails are popping out. don’t walk to the pool barefoot

I love the room and location, and kitchen floor The view should be 10 point lack by council tree blocking all the lake view otherwise is enjoyable to stay.

It is closer to the main centre and the view and access to the lake is just within 3 min.

Cleaning staff, kitchen and appliances, dining area and patio furniture, free parking, center location near the lake. We did not like the lack of shelves and hangers in the bathroom, front door hard to open, chairs and loveseat to watch TV are small.

Paid over $200 for a night for apartment that had very wet and damp carpet upstairs in the bedroom, big area, Apartment 12. Absolutely stunk, and at 10pm was too late to ring to change it. Management admit there was a roof leak 2 days prior and still let it out in that condition, which is not on. After complaining in the morning, was told manager not there and would ring me, i had to ring him at 7pm that night as no follow up and he begrudgingly gave us a $50 discount. The apartment should not have been made available, but clearly was, and was not fit for purpose at all.

Nice motel except the water pressure in the shower is terrible. Which one is looking forward to after travelling.

The chalet had everything we needed, was very clean, serviced daily. Very handy to everything, beautiful outlook. We enjoyed sitting on the deck and enjoying the surroundings. Would stay here again.

Clean, tidy room with kitchenette, sofa, dining table and tv. A very well stocked kitchen for cooking, fridge, kettle, pans and a coffee plunger. Nice comfy big bed with quality linens, good shower and clean modern bathroom. Location is a 2 minute walk to the lake,(uncovered) allocated parking on site. Many restaurants and bars within a 10 minute walk. Check out, 10am.