ソール パレス(Sole Palace)

My boyfriend had food poisoning on our first day after the hotel breakfast. We informed the reseptionist to make sure they check breakfast products and prevent any other cases. Reseptionist was on defensive mode saying that 80 people ate this breakfast and guided us to wait for 3 days and tell this to hotel manager. He refused to make sure they check their products.

lady receptionist doesn't mind us waiting for a hundred years, doesn't even bother to talk or even offer a glass of water or let us know that they have available bar or restaurants that we can eat or spend some time while waiting. I understand that we arrived early, I'd approached her twice but I was told that there are no rooms available, but when an arabic guy arrived with his family, suddenly there are plenty of rooms that he can choose from. and they even accompany him to which room he would like to stay and he even rejects room that he doesn't want. after she gave 7 rooms to that guy and rejects a couple other rooms, she still doesn't bother to get my name. only when i said that I think there will be available room, only then she ask for my passport. If ever they booked directly or on any website, they should have been courteous to all guest from any nationality but I guess she doesn't care whoever you are as long as you're from Asian origin. Buffet breakfasts are good and crew in the restaurant were kind and happy to serve their guest; but because of that receptionist it leaves us a very bad impression on that hotel. Anyway, I've already discouraged most of my friends and colleagues in the UAE and from the Philippines not to choose that hotel.

4성급호텔이라 기대하고 예약했는데 룸이 너무 작아서 크게 실망했습니다 다른분들은 예약시 주의바랖니다 사진과 다른 룸사이즈 옷잠은 웃을 길면 문이 안닫힙니다 화장실일체형샤워부스는 씻고나면 물이 밖므로 샙니다 가방은 놓을콧이 마땅히 안아요 2인이 샘활하기는 너무 협소합니다 커피는 침대에섳마셔야하고 들어가서 2발자국 가면 침대입니다.호텔에 롬을 바꿔어 달라고해도 내가 예약한 룸이 그것이라고 함. 룸은 13m~170m2인데 우리방믄 13n2인듯합니다 난 트립닷컴에서 좋은 방을 싸게 해 즌즐 알았는데. 싸구려 방을 소개해 주었네요 제가 묵은 방은 부킹닷컴이나 호텔스닷컴은 취급하지않는 룸이였는데 이제야 그 이유를 알게 되었습니다. 하지만 조식은 4성급호텔다운 것 이였습니다

Lovely hotel in an excellent location. Rooms are spotless & cleaned daily, breakfast is plentiful. Staff are very helpful. recommended. i will visit again ❤️

The hotel room is not too big,but it is very worth it's price.I feel very comfortable.very clean,also workers here are very helpful.everytime i come to Tbilisi i want to live here cause it's amazing breakfast,as person like me who often eat rice,this kind of breakfast i can continuely eat for hours,espeally the jams,so good,with black bread perfect match.

Very nice hotel with nice and helpful staff working there. Both reception, restaurant and housekeeping. Very nice location just few minutes down the hill to the old town. Really nice,not boring,choices for breakfast with some traditional kartvelian cuisine choices, wonderful restaurant view to the city. Just a bit anoying that some guests come to eat breakfast with sweaty pijamas just out of bed (but that is their lack of culture nothing to do with the hotel). Rooms are spaceous with all the amenities needed for the stay. Rooms with city views are stunning, so do not hesitate to pay extra few euros for that, it is really worth it to experience amazing sunrise or beautiful city lights at night. The hotel is calm and beds are very comfortable. The hotel and rooms are very clean. Definatelly would consider to stay there again. Highly recommended. Thank you for a nice experience!

Had a pleasant stay at Sole on our last day in Georgia. We would have stayed longer if we had more time. Cute cats greet you in the front.

The hotel located at uphill, it’s better to get a taxi to get to the hotel. Beautiful hotel. Smooth check in and friendly staffs. The room was clean and bed was comfortable. The only downside is the size of the room. Great breakfast at the top floor overlooking Tbilisi view. Luggage storage was available. Overall, we enjoyed our stay here and highly recommended.

Wonderful place and great breakfast