ベストウェスタン エクスマウス ビーチ ホテル(Best Western Exmouth Beach Hotel)

What a rip off this place is - everything is a complete con. Over charged and terrible service - this has to be the worst hotel in the area and I am sure the worst value for money. Car park is atrocious and the food it terrible and tasteless. Stay as far away from this dump as you can. The management do not care for the customers at all and make fun of them - even as a diamond member of Best Western.

Excellent location. Car parking needs to be managed better. Hotel is looking its age and could do with a proper refurbishment. Our room was basic, small and very warm. Breakfast was average due to poor quality ingredients. Staff were polite and helpful. Overall just an average hotel at an average price.

I would put this hotel in budget category, but not their prices. They did not seem to know what to do with my Best Western Travel card number, so felt uncomfortable at check in. The room was so disappointing (apart from the view). It was very basic, tiny TV, bathroom so small you had to open the door to dry yourself, no where to put your toiletries. The shower was tiny and did not drain away very well so was paddling at that same time, very low water pressure. One thing I like in a hotel is a good shower. Touched the toilet roll holder and the toilet roll fell off, The breakfast was okay (self-service) but was not that hot.

The entire hotel is just old, tired and worn out. Not up to Best western standards at all. Not especially clean either. Worst of all it doesn't even have a bar so you can't have a drink. Totally unacceptable. Staff were polite and friendly though, I just felt for them having to work in this poor excuse for a hotel.

Friendly staff. Very clean and tidy room and lovely throughout the hotel. Parking was right outside for £6 a night. Didn’t have breakfast but it smelled really good. We were in room 67 which was very comfortable. I would add though, the taps were the wrong way round!

We have stayed in this hotel many times, good value, great position in Exmouth and friendly staff. Will stay here again.

Amazing stay, the hotel has been refurbished and made to look great with clean and tidy rooms. The location is the best in Exmouth close to town centre and right on the beach! Had a top sleep and best of all the staff and manager are really kind and helpful. Thank you.

Got back to the hotel after an evening out, at first all was quiet but after around 15 minutes music & singing started & continued until gone 4oclock in the morning along with doors banging constantly from the room next to ours. We couldn’t find a phone number for reception so had to get dressed & go down to reception. The duty manager came up twice but the music didn’t stop. We know it’s not the hotels fault who they get staying at the hotel but I would of thought it’s their duty to do something about it. We emailed the hotel about our complaints but they didn’t want to know. Terrible customer service

Great location ,large ,comfy room and bathroom had bath and shower ,good pressure on the shower too .Comfy bed ,good size TV .Nice to have 2 comfy chairs in the room too ! Lovely people running the hotel,so helpful and smiley people with a sense of humour! Will go back again as lovely customer service .