The Jaffa, a Luxury Collection Hotel, Tel Aviv

came to celebrate B-day during difficult time in Israel. A 500$ room per night, hotel failed to inform that due to situation all facilities are closed - spa, bar, pool etc. place practically deserted. Mini bar in room empty. Worst was dinner at restaurant - started with being served a different wine then we ordered, 2 starters came after half an hour wait, then another 90 minutes went by, noone cared, we asked for the manager who told us to go away. we left restaurant and checked out of hotel (weren't even asked why we are lea ivung after a few hours) we will never return. Appalling

Undoubtedly the best restaurant in Tel-Aviv. The service was spectacular, fast and truly luxurious. My date night went just perfectly, heads up to the team, especially Mihail and Ksenia. I had an amazing local dessert, covered with fresh berries and mascarpone.

Went with my wife for an evening in Tel Aviv to celebrate her birthday. Room was spacious, well-appointed, good view of the sea. Concierge, Reuven, was very helpful with arrangements. Had dinner in the grill restaurant: delicious prime ribs. Service was somewhat slow, despite our telling waiter we had ballet tickets and a time limit to get going. Breakfast in restaurant overlooking beach was fun-watching the yoga classes and sailing classes while stuffing ourselves with the brunch. Accessing the hotel from the road is difficult due to its location, and parking adjacent to the hotel (garage not owned by the hotel) was much more expensive than expected. Best NOT to come by car if it can be avoided.

Outstanding hotel with one of the best staffs in place. They took care of our every need anticipating, ahead of time, what our needs were going to be. Towels for the pool, water after returning, or the nice bottle of wine that welcomed us into our room when we arrived! Recommend without reservation!

Spent the weekend here in March. The room in the old section was beautiful a real special place. The lunch in the outdoor patio was excellent dinner. Dinner in Giordano’s, the hotel restaurant, was one of the best meals I’ve had in Israel. Would highly recommend this place.

The staff was fabulous. Rooms are small. I’d like to especially call out Roman from the restaurant as the most fantastic host. Really new and very well kept property including the pool. More of a couples hotel or business but truly beautiful.

Lovely hotel right in Old Jaffa. It’s a beautiful area to walk around and is safe and quiet. It’s about a 5 minute walk to Jaffa beach and maybe a 30 minute walk to central Tel Aviv. The room is gorgeous and the shakshuka puts every Israeli restaurant in NYC to shame. Delicious. The staff is lovely too. The bomb shelter is in the hallway so bring pajamas just in case. My only complaint is that the fire alarm is right over the bed so the light was a little irritating at night, but I was also jet lagged.

The service at this hotel is outstanding. The staff are attentive to your every need. They make sure that every special request and need is looked after. Thanks to Roman for arranging our departure breakfast at 4 AM for us to catch a flight.

We had the most incredible stay at the Jaffa! This was the best service we ever had at a hotel; everyone at the hotel especially Matt the restaurant manager, went absolutely above and beyond from welcoming our friends who visited us to the hotel, to remembering our food preferences to a farewell gift bag - the Jaffa made us feel like family. We are thinking of the staff during this difficult time.