スネーク リバー ロッジ & スパの口コミ・レビュー・評判

典型的美式度假酒店，服務團隊很友善，房間裝修講究，自助生活用品一應俱全。車輛自泊在酒店側面廣場的免費停車場，很方便。進行沉浸式旅行的很好的駐紮點。

挺好的，不錯。

Everything was as portrayed on the website. Perfect mountain/ ski resort. We could have been in a Hallmark movie

The gate for parking was a problem because you had to get out of the car and go in side to ask them to open it. The pool was the most fun!

The resort was good but several areas could stand some updating. The most disappointing part of the stay was everyone working there was relatively new and from a foreign country with little knowledge of the area or building. More training is needed.

We had a wonderful stay here. The decor of the lodge was really nice and fitting with the wilderness atmosphere. The room was comfortable and both room and bathroom were very clean. I do feel like the price was very high. Breakfast was not included. When we went down to the pool, I noticed some smalls things like tiles missing around the edge of the hot tub. But for the price we paid (about $333 per night plus additional fees) I would not expect that. The food at the hotel restaurant was good and we had a nice meal there but we did have to wait a while for our food. Overall I would stay again because very convenient location to Grand Teton, but would try to book earlier for a better rate.

The location to the lifts were great. Quiet environment.

Thought the property was central to everything in the village. Unfortunately, there was something happening at the hotel and dinner had to be served in the bar area.

We arrived early. We knew we couldn’t check in but stopped to get information on parking and shopping. The concierge, David could not have been more helpful and informative. He got us a parking pass and showed me where to park. Parking is at a premium and difficult. He gave us options to spend time before checking in and even inquired with the front desk to see if our room might be ready. It wasn’t but did end up being ready early. They called us to let us know that. At check in, Judy was friendly, funny and informative as well. Every time we came to the lobby she remembered us by name. The staff is friendly and accommodating, especially David and Judy. True assets to you company and brand. Love the room and property!

Parking was poor. Valet was 2/3 available but we were denied parking there even if we paid because the owner was coming. Service in the restaurant was very slow to order, food to come and to pay the bill.

While the hotel looks lovely and our 2 bedroom suite was very spacious and comfortable the service in this hotel is horrible. We had to get our own cart to get our luggage and my daughter had to push it into the hotel, until the bell guy showed. He refused to help us take it to our room which was the last suite on the 3rd floor , at the very end of the hotel. My husband wasn’t around to help us because he was told we couldn’t valet park or park in the empty spaces out front but had to park far away in a lot down the block. What a joke. We came back after dinner and that lot out front still had spots. But us in a 2 bedroom suite get the worst parking. The front desk woman was slow to check people in, didn’t explain anything properly. We didn’t learn about the internet. Didn’t learn about the pool or hot tub- until our daughter saw it from her window. We saw one worker later in the evening and asked him in the parking lot about the parking again and he said we had to park far away too. This hotel is lovely inside, the rooms very comfortable, but they are being stingy on the staff and service. So I wouldn’t stay here again . It made our whole stay upsetting due to the service. They actually do not care about the guests.

Hotel was nice but we had issues with the hot water in our room. Talked to guest services they sent someone right up but they didn’t fix the issue she promised to have it taken care of in the morning and we still had issues my wife called and guest services was extremely rude towards here so my wife asked to speak to a manager she was told they would call us and we never heard back. I’ll spend my money at the other resorts there instead of this one again.

The property is nice and the staff was helpful. I get annoyed, however, that every time I reserve through ********** I get the worst room available, even when nicer rooms are available.

Very nice facilities all staff was very helpful. I will be back for another stay in the future.