ホテル スイス モライラ(Hotel Swiss Moraira)

A beautiful setting around the pool area, with palm trees and a tropical feel. We had a room with a jacuzzi on the terrace looking over the pool. Rooms a comfortable with everything you need. Staff very helpful and the food in the restaurant was very good. A little out of town so you need a car or taxis to move around. Would recommend

Upon arrival at the hotel, the room was not as expected, probably because of the inconsistency between them and the online platform provider, the room they gave me was not quite the same as the one on top of the picture. But the hotel service staff was very nice and immediately changed the room to match our requirement. And sent us drinks and spa, the hotel was quiet and the food was ok. Overall it was good.

We unexpectedly had to stay in Moraira for a few days and were looking for a hotel. We ended up at Swiss Hotel Moraira. It looked reasonable on booking so we thought we would take this hotel, it was the only hotel that still had availability. However, we couldn't find two rooms next to each other via Booking so we called the hotel. Here we told them that we wanted to stay for three nights with 3 young children. We got two rooms, later they called to say that a mistake had been made and we would get a suite and a room, because there was nothing else. Upon arrival, the manager's face immediately turned half past six, not a single smile or a single friendly expression. We did not even receive any explanation from the Hotel and were only given the key to the room, we had to ask for everything ourselves. This was already a special experience. Everything went with a lot of effort, pool towels were a discussion, did we really need 5? Yes, there are five of us, so please. The guests at the swimming pool looked at us like, what are you doing here with 3 children? We were at the pool for two hours a day, we were looked away, and we also said shhh to our children, just take it easy, don't play. Hello, let children aged 4-7 act like adults on holiday. Not healthy. Not much later the manager came to tell us that the guests were not happy with our children, they were playing. After all the seemingly difficult actions of the staff, we were of course on edge, but when it was also said that we were bad parents, this Mr. Pancake was over. If you want a hotel where children are not welcome, make that clear, put it on the booking site, tell them on the phone. Express it, but this behavior is not acceptable. The manager told us that in Spain she was not allowed to advertise it on booking sites and was not allowed to tell anyone. We had this investigated immediately and it is nonsense, not correct. Later we looked at the website and it says that people with children are discouraged from coming, as well as a whole story that they would like to become adults only, have nothing for children, etc. However, you have to read the site first. At the very least, this could have been reported when booking and calling. Anyway, for us it was an incredibly rude and ill-mannered hotel. Three days of the holiday were also ruined and we had to pay for it, a sad thing. Then briefly about the hotel; - the coffee service in the room is sachets of instant coffee; coffee is not available because the manager has no cups (he only makes coffee with a real machine for himself) and at breakfast you get coffee and milk from a machine?; - an ice coffee is a hot coffee with a block of ice in it. Inquiries revealed that the man who made it did not know how to do it (google?) - The staff at the bar consisted of students who were telling each other how to do it, who, in addition to serving clumsily and clumsily, could hardly speak English; - If you ask for sheets the manager doesn't know where they

DON'T BOTHER! My wife and I were celebrating a Birthday and decided to stay at Hotel Swiss, which turned out to be a big mistake. The room was clean, apart from the floor and the hot tub was clean and warm. The staff were polite ( we only saw a lady behind reception and a waiter) . HOWEVER... I can honestly say that I have never been served such poor quality food and in such parsimonious quantity in all my life. Not in a restaurant or a hotel in any Country. To elaborate, we were served 4 lamb chops that were overcooked and had hardly an ounce of meat on them. We went to bed feeling very hungry and eagerly awaited a decent breakfast.......NO... We were given some bread rolls etc but when a hot breakfast arrived it was two runny fried eggs and a single thin piece of bacon with one very small piece of toast.What? No toast rack! It was as if the Chef had gone home for winter holidays and someone else, without any catering experience had stepped in for him. Very disappointed and our £300 could have been well spent elsewhere, in a hotel with reasonable catering staff.

Hotel Swiss Moraira Moraira Worse Hotel - Don’t be fooled by beautiful entrance 919616562 Worse Hotel I have ever stayed at. Don’t just look at higher reviews, there are some, but scroll down and check out the bad reviews. The poor reviews reveal consistency of problems, poor quality and standards and poor attitude of staff. If you could find any staff, they were morose and Manager extremely unhelpful and aggressive. Beyond attractive entrance facade, Health & Safety major issue. Booked room with large terrace and a pool view several months in advance - didn’t get either. Air conditioning leaked all over floor. Moved room - hairdryer exploded. Cracked tiles bathroom. No Guest Information. Couldn’t ring Reception. No Fire / Emergency Advice on doors or visible. No snacks with drinks - bar man said “owner is very mean”. No pool service. Pool full of insects - no evident filtration - just a man with a net. Breakfast served in the ‘bowel’s’ of the hotel - when you eventually find it as no signage it is oppressive and depressing. Limited and poor quality food - fruit and limited cold meats and cheese appeared to have been prepared some time in advance. No fresh bread - white sliced. Booked for 9day stay but afterwards 2 days - checked out - very aggressive Manager - charged me approximately £600 for privilege

Such a wonderful and luxurious stay. All the staff were so warm, welcoming and friendly. The junior suite was very clean and spacious with a balcony with a gorgeous view. The breakfast was delicious, again with a beautiful view. The pool area setting was really relaxing and the location of the hotel was great. We were brought glasses of cava when we arrived as a birthday gift which was such a lovely touch. We will definitely be back again when staying in the area!!

Worse Hotel I have ever stayed at. Don’t just look at high reviews, there are some, but the bad reviews reveal consistency of problems and poor attitude of staff. If you could find any staff, they were morose and Manager aggressive. Beyond attractive entrance facade, Health & Safety major issue. Booked room with large terrace and a pool view - didn’t get either. Air conditioning leaked all over floor. Moved room - hairdryer exploded. Cracked tiles bathroom. No Guest Information. Couldn’t ring Reception. No Fire / Emergency Advice on doors or visible. No snacks with drinks - bar man said “owner is very mean”. No pool service. Pool full of insects - no evident filtration - just a man with a net. Breakfast served in the ‘bowel’s’ of the hotel - when you eventually find it as no signage it is oppressive. Limited and poor quality food - fruit and limited cold meats and cheese looked as though prepared previous night. No fresh bread - white sliced. Booked for 9day stay but afterwards 2 days - checked out - very aggressive Manager - charged me. Went to beautiful hotel LaSort - in centre of Moraira - no pool but opposite beach - literally metres. Food fantastic, fresh fish every day. Breakfast exceptional - nothing too much trouble. Beautiful staff - professional, kind, helpful and extremely pleasant.

We complained about hair on ice, raw potatoes and rude treatment and instead of receiving an apology we were kicked out of hotel by manager because we had too many complaints… We wanted to write an official complain in the records of hotel, but book for complaints was not available

This hotel could be 5 star but just isn’t quite there. We came with friends who know the area well and have stayed before. The hotel looks great and is nicely decorated inside. The outside space is absolutely lovely with lots of greenery, different sitting places and nice decor. Rooms are spacious and well cleaned. The staff are very friendly and helpful. But …… for the price you pay I’d expect more. The dinner menu is quite limited though well presented and cooked. But there’s no lunch menu! This doesn’t encourage people to stay round the pool. And if you’re there for a few days, gets boring. Our room wasn’t cleaned till 3pm the 1st day, I think that’s late. Glasses and wine bucket from the night before not cleared away from outside the room. The Wi-Fi is really inconsistent, my husband was continually unable to connect.