The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
翻訳
Khirul Anuar
スタンダード クイーンルーム
宿泊: 2024年6月
出張・ビジネス
2件の口コミ
3.7/5
投稿: 2024年7月11日
Only toiletries not refilled during my trip.
Staff very helpful.
Breakfast buffet to be improved for western choice.
翻訳
nia
スタンダード クイーンルーム
宿泊: 2023年11月
カップル・夫婦での旅行
18件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月31日
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
翻訳
ゲスト
スタンダード ツインルーム 無料Wi-Fi付
宿泊: 2024年4月
家族旅行
2件の口コミ
2.2/5
投稿: 2024年6月2日
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service .
Also card gets deactivated most of the time so had to go to the reception to get it activated.
翻訳
もーぺんにゃ
スタンダード クイーンルーム
宿泊: 2023年10月
出張・ビジネス
22件の口コミ
4.2/5
とても良い
投稿: 2023年11月30日
I booked a package including dinner buffet, food were tasty .
翻訳
Aishwariya
スタンダード クイーンルーム
宿泊: 2023年2月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年3月23日
Amazing service
翻訳
ゲスト
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年4月3日
The service was fantastic!! Thank you Mayuresh san! Dinner quality was great. 今回ibis Mumbaiは初めてでしたが、サービスが非常に良く、長期滞在として満足できる施設でした。14日間の滞在で、朝食はあまり変わらなかったが*料理は非常に対応良く作ってくれました。部屋はタオルの取っ替えはたまに忘れられるがインドと考えれば許容範囲内です。次回また使います。
Mobile15483454361
宿泊: 2024年10月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年11月24日
Very nice service Well train staff #rohan #Krunal #Aslesha Attention was fantastic. Rooms were very very good and Breakfast with nice variety. Only problem as usual is the coordination during the reservation about the kind of beds... but we managed on site Thank for service
翻訳
ホテルからの返信: Dear Guest, Thank you for your kind review! We are so pleased to hear that you had a great experience with us. Rohan, Krunal, and Aslesha will be thrilled to know that their excellent service and attention to detail made your stay memorable. We're also glad that you enjoyed the rooms and the variety at breakfast. We apologize for the inconvenience you experienced during the reservation process regarding bed coordination, and we appreciate your understanding in managing it on-site. We will work on improving this aspect to ensure a smoother experience in the future. We look forward to welcoming you back soon for another wonderful stay! Warm Regards, Abhishek Pillai Director Guest Service
Dream67510885296
宿泊: 2024年10月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年11月12日
We had an exceptional dining experience in Mumbai, thanks to Sharanjit-san’s pasta expertise! The pasta was perfectly cooked, with fresh ingredients and rich, authentic flavors. Not only was the food outstanding, but the service was also warm and welcoming. Highly recommend dining here if you’re in Mumbai and craving a truly memorable pasta experience!
翻訳
ホテルからの返信: Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an exceptional dining experience with us. Sharanjit will be delighted to know that his pasta expertise played a part in making your meal so memorable. We’re also glad to hear that our service made you feel welcome and well taken care of. Your recommendation means the world to us, and we look forward to welcoming you back for another delicious experience the next time you're in Mumbai! Sincerely, Abhishek Pillai Director Guest Service
Departure13969820281
宿泊: 2024年7月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年8月24日
I actually stayed at IBIS hotel for almost 15 days, but all those days are super comfortable, super welcoming, especially their service at breakfast, lunch, dinner was awesome 100/100 Worth of visiting The room service people are also so kind. Thank you
翻訳
ホテルからの返信: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Director Guest Service
Escape42976165734
宿泊: 2024年7月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年8月2日
The hotel was too good and the staff were really sweet and nice . specially shweta...aakash...and preet was really helpfull....enjoyed the service.... And I would really suggest everyone the hotel...and again I am saying this the staff was really really good....the reception staff was also really helpfull and sweet...
翻訳
ホテルからの返信: Hi Guest, It was a pleasure having you with us at ibis Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is very pleasing to note that you had a comfortable stay experience and thank you for acknowledging the hospitality and efforts of our team. We look forward to welcome you back soon. Sincerely, Abhishek Pillai, Director Guest Service.
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月20日
The food at Ibis hotel was exceptional, with a variety of flavorful dishes beautifully presented. The staff were courteous, attentive, and went above and beyond to ensure a great experience. Their warm hospitality made the stay even more enjoyable. Highly recommend for anyone seeking excellent service and delicious cuisine!
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月17日
Excellent stay at Ibis Navi Mumbai really appreciate the service as well in the restaurant from the service team Abdul and Aditya were really great and at the desk also the check in was given quick rooms were also clean and comfortable!!!!!!
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月6日
Very good food. Service was excellent. Spread was good. Loved the soup and salad. Even checkin was smooth and rooms are very comfortable. I don't see what I can suggest for improvement. Will surely come again to this hotel. I've stayed at other Ibis locations and they are all good. Thank you, Jagat.
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月5日
Breakfast buffet was amazing. F&B Service of the hotel is amazing. Room is very clean and housekeeping is very friendly. My stay is very comfortanle and rooms are very good and neat. I would lile to specially thank rohit for the amazing hospitality and would visit personally.