Worst hotel EVER! The staff did not know what they were doing and they did NOT want to be there AT ALL! Don't let the pictures confuse you since the Resort and Villa are completely seperated the resort has no amenity whatsoever. You can hear the construction site from the room. The one restaurant had no seafood even though they were on the menu...you bascially go all the way to T&C to have a burger.
I would give a negative review if I could... Stayed at many 5-star resorts and this does not even qualify for a 4 star!!! So many nicer options on Grace Bay stay away!!!
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Cecilmarie
2024年3月6日
This resort is beautifully decorated, looks very modern. The view from our room was amazing. Service was awesome, I will definitely recommend.
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Narine
2024年3月23日
It’s a decent property. Wish we didn’t have a palm tree blocking out ocean view.
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Alexa
2024年1月18日
Stayed here for 2 nights very relaxing and the staff was very welcoming. Would definitely recommend and stay again in the future ! Food was 10/10 as well
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MARIA
2023年12月16日
The hotel is costly for what you get.
It’s just ok for me.
Nothing special. Not a luxury at all. The room service is not 24/7. I called to order in my room, and nobody answered.
PS I don’t know about the villas, maybe it’s more interesting.
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Jana
2023年11月27日
The staff was exceptional and friendly. Thanked us multiple times for coming. They depend on tourism for their livelihood.
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Jacob
2024年3月9日
Exceeded our expectations and staff was enjoyable and friendly.
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Verified traveler
2023年11月3日
Service was AWFUL! Not once dis anyone ever come to you at the pool and ask if you wanted a drink or something to ear. You have to go and ask the towel guy.
Not one person ever cane to us and asked the same while we were on the beach. For the amount they charge for a room, their service was TERRIBLE
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Rebecca
2023年10月30日
Everything was perfect. Staff is very accommodating, restaurant is very nice, delish food, very quiet and relaxing week. Thank you!!