アムバラ スイーツ(Ambara Suites)

"An Unbearable Nightmare: Overbooking, Miserable Alternatives, and a Never-Ending Refund Nightmare" My recent encounter with this horrendous hotel has left me utterly infuriated, compelling me to recount the nightmare I endured. Despite diligently making a booking and paying in advance, my excitement morphed into seething frustration when the ***ager callously dropped the bomb about an unexpected overbooking debacle. Their so-called solution? A pitiful alternative hotel that not only failed to meet expectations but plunged well below any reasonable standard. The room was a sorry excuse for accommodation, lacking basic amenities, and the service was nothing short of a disgrace. It became painfully evident that this establishment was a pit of despair compared to the original booking. As if that wasn't enough, the hotel's continuous stalling tactics exacerbated the situation. Their empty assurances of diligently working on a solution proved to be nothing but a cruel joke, leaving us in perpetual limbo and scrambling to explore alternative options. In the end, we reluctantly opted to cancel our booking, a decision that left us not just in agony but utterly disheartened by the utter lack of professionalism displayed. The ensuing refund process added insult to injury, turning into an excruciating ordeal of endless follow-ups, far more effort and time-consuming than anyone should ever have to endure. To sum it up, my experience with this abysmal hotel was a concoction of overbooking nightmares, a woeful alternative, and an excruciatingly drawn-out battle for a refund. Potential guests beware – this place is a breeding ground for disappointment, and their overbooking antics may very well turn your stay into a regrettable and infuriating ordeal.

"A Disheartening Saga: Overbooking, Subpar Alternatives, and a Tedious Refund Battle" My recent encounter with this hotel has left me utterly disappointed, prompting me to share my experience. After diligently making a booking and paying the required amount in advance, my excitement turned into frustration when, days later, the ***ager called to inform me of an unexpected overbooking situation. To salvage the situation, they proposed an alternative hotel. Regrettably, the replacement fell far below the standard I had anticipated. The room lacked the usual amenities, the service was subpar, and it was evident that the establishment was not on par with the original booking. What exacerbated the situation was the hotel's continuous time-wasting tactics. They assured us they were diligently working on a solution but failed to provide a clear answer or a resolution. This led to prolonged uncertainty, forcing us to explore other options. Eventually, we reluctantly decided to cancel our booking, a decision that left us not only in agony but also disheartened by the lack of professionalism. The subsequent refund process added insult to injury. Despite multiple follow-ups, obtaining our refund became an arduous task, requiring more effort and time than it reasonably should have. In sum, my experience with this hotel was marred by overbooking issues, an unsatisfactory alternative, and a tedious battle for a refund. I feel compelled to caution potential guests about the risks associated with their overbooking practices and the subsequent inconvenience that might overshadow what should have been a pleasant stay.

Stayed here for one night. Can't emphasize how perfect this stay was. Excellent food, very friendly Staff. The best part - Amazing pricing. We paid to get upgraded to the suite and it was well worth it.

I went to Ambara Suites just a few days ago and I have to say that I was very pleased! The interior design is aesthetically pleasing! My friends and I were pleasantly surprised by the Chef Biju’s specialty ***go salad, it was tasty and refreshing. Another favorite was the chicken 65 which was nicely spiced and crispy! I would definitely come back again to try the rest of the menu!

The ambience was excellent. Food delicious. They have a variety of dishes. Pricing also affordable. The staff were very pleasing too. They had roof top, restaurant and an excellent bar. We had the chance to directly talk to the chef to discuss on various dishes they prepare

This is an addendum to my previous review. I am addending my previous review to let you all know how sincere the staff is even after we check out. I had left a few items in the hotel room and realized it only after I came back to the USA. Mr. Biju Thankappan and team could not locate it after their initial search . Mr. Biju personally went through all the lost and found items and he found it!! Anyone looking for a place to stay in Trivandrum, this is the place to go! Thank you Biju, you really go over and beyond to ensure professionalism!

The suite was very nice and we enjoyed it. The staff was cordial and helpful. The food was great everyday. Will definately recommend to others. Proximity to temples and other places made the stay enjoyable. Thanks.

Walk-in with your family if you want to have good food. We ordered few dishes to have a feel of their spread. We loved their chicken dry fry, roast and tikka with fluffy ****tta. Have to specially mention their unique spicy sliced ***go salad, it’s a must try stuff.

We landed @Ambara Suītes.... Fr a creative work of ad film making. Such an ambience ws unfurled to us on their roof top.Ambience hs a great role in creative work... nd the Mr Biju nd his team who sensed our need without being told. That is where hospitality turns proffessional. Finale ws the buffet lunch spread that went beyond a relish to sum up. Biju.... Thnkyu so much. Rgds Sreekumar C.V Anil Vijay (Ad film maker)