Let's start with this place point by point date of visit (7 may to 8 may) 1- reached the hotel little early around 8.30 am. The assistant ***ager (Mahesh) said he will try to give the room by 11 after confirming with the ***ager (who refused to share his name but has worked for 11 years in Hospitality in Colaba, Mumbai) The ***ager refused and asked for additional amount. Which I understand must be the policy. But the arrogance of the ***ager is hard to miss 2- the room was filled with mosquitos. There was no Soap. The Linen was untidy 3- the Highlight (Check out) we checked out at 11.30 the official time and requested to keep the luggage at the side for sometime till we get some clothes and snacks. The ***ager replied not more than 1 hour as it will create disturbance to us. How can 2 bags create disturbance if it's kept in a corner of the waiting area. Part 2 - we reached back by 1.10 pm which he didn't appreciate. We asked the ***ager about the other places that we can visit, he was completely clueless and had zero interest in replying. While we were sitting quietly in the waiting area he asked us to get out in an extremely rude ***ner. You can't ask your guests to get out of the property, they are not causing any inconvenience to other patrons. Please please please avoid this place just for the ***ager. He is not worthy of being in the Hospitality industry. I really hope the owner of the property takes note of this incident and takes some action against the ***ager because despite being at good location the people who are running it are leaving a bad taste. I'm writing this review from a restaurant nearby the property as we were asked to GET OUT. P.S. the assistant Mahesh did apologize on behalf of the ***ager but the damage was done by then
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