リーソウ キャッスル(Leasowe Castle Hotel)

Service was good. Staff was friendly. Enjoyed the food. Room was cosy.

Service is good but the whole left side of building is noisey from Generators or Boiler systems. Consequently you need to shut your window fully to subdue the noise but then U have a lack of fresh air ..Or make sure U sleep on RHS of building if possible.

Great building and location but room was tired.

Stale chip fat smell permeates every corner of this hotel. Random hand printed signs berate guests. And the room furnishings are extremely dated. On the plus side the linens were clean and crisp and the bed comfortable, grounds are beautiful and apparently some rooms have been refurbished. But Sunday morning lie in was not permitted with housekeeping bathing into the room at 09:50 saying “Just checking…”. Checking which guests have checked out would be better done at reception and this was just a poorly disguised wake up call to make their job easier. And perhaps if the inbuilt dual band quartz clock radio had not been missing its knobs I would have been able to comply.

Stayed here a few times before over the last 5 or so years as my brother lives close by. Room was not worth the extra i paid for the premium/room with a view - at £100.00. It certainly did not look like the larger room on the image when booking.I questioned this but was advised that was the room i booked. I asked if there was any chance of an upgrade but was told not for free. Breakfast was ok - just no porridge which was disappointing for me.

First time staying here since 2020, used to be a popular stay with me when in the Wirral, disappointing when you have youngsters playing football with football boots on the centre grass area in front of the reception area chewing up the grass, this was once a great position for wedding parties to have their picturss taken... Not saying the kids shouldn't play football, but to the side of the car park is a large grassed area that would be perfect for a kick about. Kind of shows the level of service that you get when no one cares what is happening right outside the main entrance to the hotel, will be giving the place a miss the next time, such a shame as this was a brilliant place to stay.

Awesome building.. cool history.. and beautiful surroundings. Felt a bit weird checking in though.. they require passports of all guests and take photocopies of them out the back room.. and they also require a £200 deposit which takes a few days to be returned. That's considerably more of a deposit than I've encountered elsewhere on my travels and wasn't told why it was so high.. except that it's all in the T&C's on booking. Guess they've had some pretty lousy guests in the past. The building is also ridiculously hot in winter with heating on full blast. Oh and the breakfast wasn't great but the dude serving was lovely. Despite it's faults I would stay here again because it's a castle and it's cool AF.

We’ve stayed here many times over the years but this time we were asked for a 200 deposit that will take 10 days to go back on to my account! The hotel room was far too hot and the radiator didn’t work Also asked for id luckily I had my driving license on me which I nerved usually do

Hotel itself is nice lovely room etc just a few issues we had during our stay. Firstly the room was set to what felt like 40 degrees it was unnecessarily hot in there. Secondly the breakfast this is where it majorly fell down. The food was bland and dry and my partners sausage was pink in the middle and the hotel receptionist didn’t seem to know what to say about it at checkout just told us to email him a picture of it and that was it not even an apology.