ベストウェスタン プラス リド ホテル(Best Western Plus Lido Hotel)

The AC didn’t work, the room only had a small window through which you can get same fresh air. There was a wall In front of the window. There was a bad smell in the bathroom. The room was smaller that the one I which I booked. The person at the reception was not helpful. .

it is a little expensive for what it offers, but i was on a last minute crunch so this will do. 10 min drive from Timisoara old town. 352 RON for 1 night, excluding breakfast. there is free parking onsite but operates on a first come first serve basis internet speed 50-70 mbps

We booked a room with a bathtub. It was nowhere to be seen. The Wi-Fi connection is disastrous as well

The only aspect that corresponds to the 4 stars is the price. the rest of the services are a mess. - bathroom is not properly cleaned, you have only one towel available even if the reservation was for 2 persons. you need to ask for another towel and bathroom amenities. - the breakfast is pretty ok but it doesn't offer a wide range of choices. it's like you wanna eat at home and you didn't shop for food. you don't starve but you are not pleased. - the room windows are dirty. the shared balcony is even dirtier. - if you are unlucky enough to get the room right above the hotel entrance like I was, you should expect to stay awake all night. the receptionist called in some friends and listened to music and drank beer all night. we called at around 2-3 am and asked them to stop and hey said "sure"... not long after, they decided to move the party outside, in front of the hotel, right under our window. called the reception again, didn't answer, obviously, opened the window, saw the receptionist drinking a beer, he ran inside. called again, and asked them to stop because I wanted to sleep after a 600km drive. they said sure! everything stopped after about 20-30 minutes. it was already 4am. next morning, we discussed with another guy that was at the reception and demanded to speak to the manager and, surprise surprise, the manager was not there Saturday morning. we could only speak with somebody from management on Monday. when our trip and stay at this hotel ends. too little too late. since I wasn't able to contact a manager, I asked for a room change, and the receptionist said that he will not give us another room because what happened is not a solid case for a room change. it is unbelievable that at a 4 star hotel, the employees make your stay horrible. I have never felt or heard something like this. and I can't do anything about it. what is even more unbelievable is that you can't contact somebody from the management team till day day your vacation ends.. Under no circumstances I can recommend this hotel. it's not a 4 star hotel, maybe, just maybe, 3. Management team and the staff have a lot to learn about what a 4 star hotel should look like and how the services should be. To conclude, I don't recommend this hotel. stay away from this if you want to have a good vacation.

Hot tub not operational

the hotel is good, but the service at the restaurant and pub has become poor. I have lived there for a few days every 4-5 weeks before the pandemic and start travelling again in June this year. Maybe it's hard to get good and inspiring workers during this pandemic, I don't know. I hope it gets better, and if I don't, I'll change hotels.

Sasha at the Front Desk was great, friendly and professional!

Incredible restaurant - amazing food with excellent prices

Good hotel for a short stay. Parking may be limited but there is street parking nearby. Clean and comfortable at affordable rate