I don't understand how ITC can give affiliation to this hotel. When you book ITC name 5 star property with high price the expectations are high. But this hotel is like ordinary hotel, rooms not very clean- fungal like structures around lamps and lights, washroom very dirty, require major rennovation. Bed was having open nails around the legs which can even hurt you. Overall the price doesn't match facilities and hotel condition.
On positive side all the staff is really very good and supportive and ready to help you anytime.
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