ホテルからの返信: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager
ホテルからの返信: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are delighted that you found our location excellent.We are pleased to notice that the hotels is conveniently located to Higashi-ginza Station of Tokyo Metro Hibiya Line and Toei Asakusa Line by just 1 minute walk.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
ホテルからの返信: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.With regards to the size of your room, we regret that we could not meet your expectation at this time.We would appreciate your kind understanding for the room situation in the city of Japan. If you have an opportunity, we would be grateful if you could try to stay in a larger space room next time. We recommend the Deluxe Twin (34.6sqm) which is bigger than most hotel average in Tokyo.There is a large public bath on the second floor of the hotel. The large bath is relatively large, allowing for a relaxing soak in the bathtub.If the bathtub in your room is too small, we recommend that you use it.Toilets are not automatic. We apologize for the inconvenience, but we ask that you press the button yourself.If you have any questions, please call our front desk staff 24 hours a day.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel standard you were expecting. Our buffet style breakfast is very popular among our guests, and we offer Japanese, Western or Sushi roll plate and appetizer buffet to start lovely day. However, we will share your review with our restaurant staff and will use your opinion as a reference in our further improvement.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance.It is via guest feedback and customer experience that we can endeavor to provide our guest with a more luxurious and superior stay. We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Ginza-gochome in the near future.Front Office Manager
ホテルからの返信: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
ホテルからの返信: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.We are very delighted to learn that you were satisfied with the location of our hotel.We are pleased to notice that the hotels is conveniently located to Higashi-ginza Station of Tokyo Metro Hibiya Line and Toei Asakusa Line by just 1 minute walk.We are proud of being located in the middle of Tokyo and the subway stations, Ginza area is also within a walking distance. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager