Alila Wuzhen

我是7月31日入住的，帶着小孩和長輩烏鎮晚，第一晚上首選了阿麗拉酒店，辦理入住時，剛開始前台的工作人員看我進來並沒有詢問我是否辦理入住，我主動説我要辦理入住的，在辦理過程中，工作人員也沒有跟我介紹過周邊有些什麼玩的推薦，後來工作人員加了我微信，好想什麼管家管理之類的，但是我也並沒有體驗到什麼服務，剛開始選了一間房間帶我們去，一進門超級的黴味，房間裏有兩三台凈化機，後來也很快的幫我們換了一個房間，但是晚上睡覺空調沒法調，叫了工程師來看，説要遠程控制但是好像沒成功之類的，非常冷，房間裏有個拉門也是壞的，晚上睡覺看到穿上有小蟲子，洗澡和上廁所很不方便，這個可能有植物的原因，這個可以容忍，不能容忍的地方是，洗澡水很小！！！真的很小，洗澡體驗不舒服。本次旅行好評的地方就是酒店的風景是真的挺好的，室外泳池的體驗也很棒，酒店裡麪的自助餐或餐廳的口味都還不錯。退房時，工作人員問我體驗如何，我説不太好，有點差，他們當時還説會給我電話聯繫結果也沒有接到，個人感覺2700元一晚這樣的體驗感覺還是不太值～酒店整體服務有待提高，並沒有給住客提供很優質的服務。但是酒店的保潔和船伕都總是笑臉迎人，值得點贊。

1房間酶味太重2被子是濕的3非寵物友好酒店，不要上當受騙，虛假宣傳4管理層溝通能力態度很差5亂定價，建議物價局315介入！都是網紅炒作的產物，空有虛名！軟件服務都不如名宿！

阿麗拉據説是凱悦集團的高端品牌，與安縵齊平。這次慕名而去，卻失望而歸…硬件沒話説，知名設計師設計，倚靠濕地公園。打開房間入户門，一股濃濃的黴味撲面而來，被子蓋在身上也是濕濕的，非常不舒服。服務更是一言難盡了，酒店設計堪比迷宮，問路過的服務人員餐廳在哪裡，服務人員一問三不知，説是自己來幫忙的，前台服務生穿着得體，經理卻穿着隨意，一流酒店三流管理…壞了品牌口碑。建議網紅們來拍照打開就好了，入住就免了吧。

優點:服務還不錯，健身房和游泳池都很好。泳池水質好，服務也不錯。酒店的外景不錯風格很獨特。 缺點:衞生很堪憂。進屋有明顯的黴味。窗簾有大塊黴斑。蚊蟲不少。 餐飲:普通。早餐品種和口味都無功無過。 總得來説，同等價位，江浙滬範圍內，不是很有競爭力。

酒店環境不錯，設計感強，照相出片，緊挨濕地公園。但房間設施陳舊，開關不靈光，淋浴花灑出水小，潤膚乳也擠不出來，早餐品種少，口味也一般。住店體驗感一般，和價格不匹配，下次來不會選擇入住這裏！

酒店比想象中的要安靜，沒有傳説中的網紅拍照打卡，夜景特別漂亮。我們運氣不錯，晚餐和早餐都坐到了靠窗的位置，景色很美哦。户外泳池正對白鷺濕地公園，水温很舒適，陰雨天下水也不會冷，小朋友玩得很開心。

Stayed at this amazing resort at the end of April for a short getaway. The moment you enter the entrance, it gives you a serene feeling. The wide entrance walks you to the reception, as a relaxing scene awaits you. The hotel itself is more on modern architecture with minimalist designs. Reception staff was very accommodating and friendly, he even upgraded our room for us to experience more the beauty of Alila, the assigned staff escorted us to our room and give us some heads up about what we can do and where to dine. Since we came around late that afternoon, we had our dinner at the Chinese restaurant. The servers were all superb. We tried some of their specialties which staff recommended and we were very satisfied. Afterward, we strolled around for some night views and fresh air. We then saw at the bar area, the singers are from Philippines (place where we came from), it gives us an urge to drop by to support and say hi. It turned out so well, they were very happy to see someone from where they came from (We were the first, according to them). We enjoyed the cocktails and ambiance so much. Our room was on the ground floor with an independent entrance and 2 private gardens. All is perfect, despite the minimalisitc designs. The breakfast buffet was served in a room facing the lake. As you're having your mouthwatering breakfast, you can enjoy the view. Overall, our stay in this zen like resort brings tranquil zones, dropping the notch of a hustle and bustle city where we used to be.

Beautiful hotel and architecture. Room was spacious and clean, loved the on-site restaurant as well. Truly enjoyed the stay here!

Beautiful and clean facilities, helpful and friendly staffs