グローバルステイ モダンリリアンストリートアパートメント(Modern Lillian St Apartments by Globalstay)

The communication was delayed, they failed to resolve the issue and even nowni have not heard back, days after checking out. Dishes in the dishwasher + linens in the dryer : you HOPE it was all washed, but you cannot be sure. Some items in the dishwasher looked questionable. As you check in the door is unlocked , they key is in the room. The front desk doorman opens doors and even people without the key fob can come in. Did not feel very comfortable knowing anyone could have walked into that apartment. Thw entry code given to me did not work so i had to be let in. The apartment was fine, aside from the fact that there was no TV remote and when the customer service rep. Sent a new remote it was the wrong one, unusable. My trip was for family emergency, not for tourism, so in the evenings i could use some tv distraction. The tv itself could not be operated without a remote. Summary : apartment ans location -good Parking - very expensive , not included Customer service : although courteous but overall incompetent and would not get your matter resolved. Conclusion : definately do not recommend. If it were not for the fact that i had to tske care of a family member at the hospital, i would have taken the time to book elsewhere.

The check in process via email took about an hour. They required me to take a selfie with my passport for verification which I have never had to do. Mind you I am still driving so I have to pull over to do this. Im transferred to multiple people responding to me replying trying to check into this place. Then they say the place im going the power is out and the elevator does not work. So I have to go to another location with another unit. the code they gave me to get into the door did not work. My truck did not fit in their parking garage down the street so I found street parking way closer. The unit was clean but the furniture and bed were the cheapest most uncomfy things ever. The couch had about 1 inch of foam before it was just wood. The bed was the cheapest spring mattress ive ever laid on. It said the deposit was going to be 300 US. They they say its going to be 1000USD. So whatever i give it to them. Ive been checked out for 5 days and they have not refunded me the deposit.

The title "Lillian st" is misleading. Several places listed and the one we got was farther south than Lillian st. Very awkward way to get the key- had to go to a 7-11 several blocks away to use codes to obtain key from key cafe. Parking is only in public lots and a bit expensive. Once in the place it was fine- quiet, clean and comfortable. A little run down- bathroom door handle came off!

It was a good place. Area is not scary. Grocery store around the block. Cooking utensils need to upgrade, and maybe the sofa… otherwise it was a beautiful stay, and I’m happy!

It was good

All good