Booked this hotel knowing I had a flight coming in from Cuba late. Did not get to hotel until 5 am in the morning. They put us in a nice room but at 8 am in the morning the construction started. Then we went to use the washroom and there was no water. Absolutely ridiculous given the hotel was not busy that the reception person would put us in that room and furthermore they would turn off the water without any warning. We got dressed after 3 hours sleep and went to get a refund and drive 2.5 hours sleep. Yes the hotel is beautiful but clearly they have no idea how to manage their guests and the ongoing construction. Would never go again to the hotel
自動翻訳