Grand Mercure Allegra Hervey Bay

Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world. Pool is huge and gym and sauna are well equipped as well. Rooms are clean and spacious with all the modern conveniences. Reception is efficient and friendly. Would definitely stay here again.

Small but numerous issues that compounded into a somewhat unpleasant stay. All dishes were filthy (intent of the stay in a apartment room was to be able to cook but that was immediately out of the question), the bathtub surface was peeling and chipped and unusable (part of the reason for booking the room was to use the bathtub), the handle for the shower mixer was broken off, the shower floor was dirty, an air conditioning inspection had been scheduled during our stay and the final insult was room service bursting into the room un announced in the morning. The staff were all lovely and understanding, the above issues were all mentioned to staff.

Very plesant stay, close to the beach and everything. The court yard spa was good. Generous sized apartments and well equiped. Children had a good holiday.

We stayed in the swim up room. Loved it. Wanted to stay longer.

Heated Pool Fantastic staff very welcoming made check in and check out easy

Well presented & maintained apartments. Easy to deal with. Would happily stay again.

Really great place to stay. Apartments had everything we needed, were clean and in a great location My daughter spent a lot of time in the heated pool, it was great, even in July! We will definitely stay here again Thanks Allegra

We loved the apartment it was huge and clean. Customer service was friendly, easy and helpful. The view was perfect. The pool was a highlight - it really was heated and huge and the whole family loved it.

Best hotel I’ve ever stayed at, perfect in every way. Very spacious, clean, comfortable and the hotel reception were extremely warm and welcoming. They upgraded us to a spa suite whilst it was off season which absolutely made our trip special. Can’t wait to stay there again next year in April!