マッセリア エリシウム(Masseria Elysium)

Stayed here on 4 separate occasions. But would not stay again. On all occasions had to hunt down staff to check in. Tolerated, but annoying. Breakfasts OK, but hotel has NEVER had more than a few guests - so the one member of staff on breakfast duty often "missing" - having to find them ! Nice location, rooms pleasant. Hotel seems to focus its energies on weddings, parties so Friday/Saturday nights can be very, very noisy until 1.00am. Overall the hotel appears very nice, but we are fed up with the noise and lack of staff at reception/breakfast. Down to inadequate management. Perhaps run differently in peak season? Plenty of other "4 star" hotels around.

I stayed here for 2 nights after a family wedding at the nearby Masseria Baroni ( which was fabulous). I expected my room to be small because it was a single but it was tiny and 20 euros a night more than my junior suite at Masseria Baroni. Prior to the first night I was sent an email to see if I required dinner, I replied that I did and heard nothing. I went for dinner but the restaurant was closed despite the hotel allegedly being full. A lovely member of staff ( who seemed to be the only one at the hotel) rustled up some food from the kitchen. There were very few staff on duty at any one time. It was necessary to hunt someone down to get a drink by the pool for example. Only once during my 2 day stay did someone come to see me to check if I needed anything. I think that there must be some kind of owner/ senior management issue at this hotel. Potentially it could be very good but it seems to be run with minimal staffing and little leadership. The staff I did meet were lovely, the pool fabulous, the environment beautiful and when I did get a meal on my second night it was very tasty. Such a shame and not the fault of individual staff who tried their best with limited resources in my view.

After our wedding in Puglia with 42 family & friends we stayed here for one day and one night in the luxury room before travelling to the airport to begin our honeymoon. Really wished we had just booked an airport hotel in Brindisi. Nothing luxurious, no elegance, no staff, no service… just a glossy brochure. The hotel was reported to be full, but the restaurant was closed, drinks were hard to source, no staff anywhere. The staff when you could find them seemed unhappy and fed up, it really was the worst hotel experience for the money.

A beautiful place to relax and enjoy nature. Very friendly and accommodating staff. Delicious food. We had a lovely time at this lovely place.

What a gorgeous place! The staff was so helpful and welcoming, I'd definitely stay here again!

We had such a wonderful stay!! Absolutely stunning place, and grounds. Staff were all so friendly and helpful throughout, and brilliant at helping us arrange local day trips too, suggesting some stunning places to take day trips to! Our youngest is a little picky with food and the restaurant happily accommodated something else for her to enjoy at dinner. Rooms very spacious. If you have kids, make sure you take a walk around the grounds and meet the chickens and rabbits!!!

Our new favourite hotel in Puglia. The staff were very accommodating. The two rooms we booked were spacious and spotless. We had unexpected fresh fruit from the Masseria in our room upon arrival. . The elegant structure, gardens and all the fruit trees of the hotel and the beautiful bougainvillaea flowers growing around the Masseria makes this place truly one-of-a-kind. I can’t forget to mention, that the farm-to-table style dining was unbelievably tasty, we even got to pick cherries and apricots growing as we walked around the gardens and lazed by the pool. Already booked my next stay with a group of friends.

Had a lovely stay. The service was outstanding, cannot comment on the restaurant as we did not eat there. There were two private events, but the room was really well insulated from any noise (if the restaurant doors are closed).

I really enjoyed my stay there. Very pretty place, great room and the staff was amazing. We thought that we have missed the breakfast as we were late, but staff was waiting for us. Would highly recommend to visit!