What a terrible experience staying at this place. The hotel is currently under construction, as can be seen on the picture. The walls are so thin that you can hear your neighbours talking in a normal tone of voice. We booked directly via the website where they advertise a privilege room with 25m2 and a separate bedroom, but the gentlemen assured us that they only have one type of room. Which raises the question why it is 15EUR more expensive. You can see on the attached picture that they now changed the listed m2 but the description still clearly states a separate bedroom. The gentlemen who checked us in was so rude I have never experienced anything like this in my life before. He raised his voice at us, did not let us finish speaking, did not even try to speak english with us and called me a liar. The hotel does have a one dog per room only policy in the hotel, which was not clear to us before actually reading it in the hotel brochure that we found in the room. Before I made the booking I called the hotel and the lady on the phone said it was fine as long as I leave a note again, which I did when I made the reservation. I am absolutely still shocked about the way we were treated and that no apologies were offered by anyone the next day! People like this should not be allowed to work in the tourism sector. If you can choose another hotel, do it. Anything is better than this. The only friendly and polite people were the two young women cleaning the rooms.
自動翻訳