シビックゲストハウス - ホステル(Civic Guesthouse)

War ein angenehmes Hostel

The rooms themselves are nice and clean (we stayed in a private double) however it was let down by its poor communication and lack of staff. Prior to arriving we rang and emailed multiple times about instructions for late check in but no reply until we chased. Also no-one told us when we stored our bags that you would not be able to access them between 12-2pm! We had a bus at 1pm and the receptionist had not told us about this when storing the bag, plus there are no signs about this anywhere! This was very stressful and AGAIN no-one picked up the phone when ringing the out of hours number.

A very comfortable one night stay in Townsville. Staff were friendly and helpful. We made use of the left luggage swimming pool and shuttle facilities but not the kitchen though that looked to be well used. Close to the centre and Castle Hill.

A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel

The guesthouse has a friendly atmosphere with a young, multicultural clientele. The staff are very welcoming and helpful. I liked having a fridge in my room. It was great that they provided a free shuttle to the ferry terminal. Some of the communal areas need a revamp.

Well maintained, with lots of space to hang out near reception, next to the kitchen, outside the kitchen, also books corner. Delightful surprise with filtered water, kettle, coffee sachets and tea bags at reception. Lots of fridge and shelf space for food storage. The 4 bed female room with its own bathroom and toilet was neat and tidy. May have been better with more storage space.

Room was spotless and had everything I needed. Great common area facilities and a very relaxed vibe. Great location too.

This was the worst hostel I have ever stayed in. Don't be taken in by the pictures you see online cuz the room was vile. It was dirty and the room was so outdated and the people who work there r tapped in the head. Weirdos. So many bloody rules! 🤮🤮

Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!