アンダルーズ エレガンテ スイート(Andalouse Elegant Suite Hotel)

the stay here is horably, the rooms firniture is totally damaged. alot of bugs in the room and some of the are dangorus. the room they give is totally not matching with pictures on the online booking. the break fast is only mix of cheese.

فندق جيد و نظيف اسمع صوة خل الخزانه من يسكن بالغرفه المجاوره الثلاجه لا تعمل جيدا الافطار متوسط المستوى بشكل عام جيد

The service is really good, we liked that a lot. We changed our room because of a bad smell but our second room was as bad as the first one. They should clean the drain.

The hotel is situated on a hill and is difficult to access. There is no nearby bus station or taxi stand. The rooms lack essential travel amenities, and the bathroom contains only the bare necessities for a traveler. My experience with this hotel was unpleasant, despite its acceptable cleanliness. I booked a room online for 5 nights, but upon arrival, I was surprised to be given a very small room with barely enough space for a bed. They promised to switch rooms as soon as possible, but unfortunately, this never happened because they claimed there were no vacant rooms.

We really enjoyed our stay at Andalouse. Upon arrival we were given an upgrade to a sea view room which was lovely, very spacious and plenty of amenities. The staff were very helpful during our stay.

The Staff speaks english, very friendly, kind and supportive. The rooms were clean and the same exactly what I saw in the pictures. It was a good decision. Thanks

I spent almost a week in Trabzon at this Hotel. The staff could not have been nicer or more helpful. And the breakfast buffet was unbelievable. This was my first stop in Turkey as a solo female traveler and I appreciate how well cared for I felt.

great time, I booked 2 suits and both were great experiences.

Our airline rescheduled our flight without notice, restricting us from reaching our booking we had with this hotel. When we tried to cancel and refund the booking, the hotel denied our request. Don't waste your time and money with this hotel.