I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too.
Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!
AAnna VichnevetskaiaFantastic apartment in the heart of Trieste. We had a courtyard facing flat on the first (European) floor. There is not too much light but this is actually a good thing in the heat of the summer.
The apartment is perfectly equipped, including kitchen basics, iron, laundry, etc. It was very clean, the beds are super comfy, and it felt spacious.
The hotel is about 10 minutes walking to the train station, 2 minutes to most bus routes, and within talking distance to main attractions.
The staff is very friendly as well.
ゲゲストA minha estadia no Forvm Boutique Hotel em Trieste foi simplesmente impecável. O ambiente é perfeito, combinando charme e elegância em cada detalhe. A localização é excelente, permitindo fácil acesso aos principais pontos turísticos da cidade. Os quartos são extremamente confortáveis e limpos diariamente, garantindo uma experiência agradável e relaxante. Além disso, os funcionários são extremamente atenciosos e prestativos, sempre prontos para ajudar com um sorriso no rosto. Sem dúvida, minha experiência foi muito além das expectativas. Recomendo este hotel a qualquer pessoa que busque conforto e qualidade em Trieste!
MMarlis Umreich 马利斯Gutes, sauberes Hotel, zentrumsnah, neben Bahnhof und man ist auch mit dem Auto schnell außerhalb der Stadt. Frühstück top, 9,50€ extra zahlen sich aus.
SSSparrowzThe employees were super nice and helpful getting anything I needed. I was there on karaoke night and it was lots of fun with a bunch of people singing their hearts out and just chatting. Everyone was super friendly and it was extremely enjoyable. Definitely would do again!