Convenient location and nice clean, spacious rooms
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Nora
2024年2月10日
My husband and I were driving to Oakland from Reno during the last blizzard. After 360'ing on the highway we knew we had to abort our mission to get home. So I immediately went online and found The Truckee Donner Lodge and we pulled off the icy highway. After the intensely stressful drive, we were so relived by the caring service at the front desk. The sweet woman at the front desk calmed our nerves and gave us our room that we had just booked. She felt like a savior. Our one night stay was just what we needed. A chance to relax and do nothing but watch the snow fall outside our window. The breakfast in the morning was good. There is a coffee machine that seemed to be available for use all day. The room was very clean. We were so happy with our stay!
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Brent
2024年1月27日
Stayed one night. It was good. The heater worked well and wasn’t too loud. The bathroom fan was rattle-y, though. Fast hot water, good towels, full size shampoo. Fireplace in the reception area was warm and pleasant.
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Jean
2024年1月22日
The hotel is nice but not a lot of amenities. It was expensive enough I would have thought there was at least room service. Everyone except one person was super friendly and helpful.
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Amy Yuenting
2024年1月15日
Loved the location; conveniently located and ample parking. Easy check in/out. Free breakfast and coffee/hot cocoa. Staff are nice and helpful. Looks like there’s short staffing as 1 person is in charge of breakfast (adding food items, cleaning the tables, refilling drink machine needs). The only reason why it’s not excellent is that the room looks dated and the mini fridge and bathroom fan are loud. The bed (coils) is also not comfortable. Some of the tiles in the bathroom are cracked. The room is very clean though!
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Kyle
2024年1月14日
This place is a good value I would stay again.... they have a little breakfast and a modern coffeee machine. Room was clean and comfortable.
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Mitzi
2024年1月10日
Very good location, but the bathroom needs some love and the heating system works well but is very loud.
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aengus
2024年1月7日
Broken hot tub and pool despite still listing them working on the website and in-room documentation. When asked about it 2 separate staff members became confrontational.
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James
2024年1月3日
The stay was good and the location was convenient. Wish there was more snow as it was a ski trip but that is not the Hotel's fault. The staff were great and very friendly. There were games to borrow to entertain on days we were not skiing. The rooms were very clean.