Good location, nice hotel, nice room but poor service, stayed 2 nights and 3 days, the first day check in at four o'clock in the afternoon, the electricity did not work, had to wait 1 hour, so went out and came back at night, hot water does not work with a temperature of 8 Degrees that can't take a shower. On the 2nd day, the hot water still doesn't work. Tell the story, tell them to wait half an hour. On the 3rd day, the water not running!!! The first round tells them to wait half an hour. After half an hour, he told me to wait another 1. When the hour, inform the staff to help. Have to hurry to take a shower and can't go to the bathroom. The staff told me that I had to wait 1 hour!! Can't wait because we have to check out at noon and have to rush to get on the bus to Hanoi without showering and going to the toilet!! Staff can only say sorry!!???
自動翻訳