プレジデンシャル スイーツ バイ ライフスタイル - オールインクルーシブ(Presidential Suites by Lifestyle Puerto Plata - All Inclusive)

The hotel is Average, nothing special to communicate, Food was ok, if you walk to Casa Blanca buffet.

Great vacation destination with all the amenities one could ask for! Amazing staff and exceptionally hospitality!

I wish that I never book this place , we pick two room Presidencial suits , front desk staff rude and bad services, I request extra clean towels the answers was how many people you have in your room? We don’t have any clean towels, them 2 hrs after they sent house. Keeper saying that she can dry the dirty ones that used to clean the floor . All bathrooms was clogged contact maintenance no one has answered.

I stayed at PS in April and the experience was good but now I won’t recommend this place the service and everything else has gone down I had a terrible time staying at PS

I loved the Dominican people very happy, helpful and kind.

Food was horrible, and you weren’t allowed to leave with any food back to room also liquor was softed

We had bugs in the rooms roach and termites rooms smells bad tiles on floors all broken , floors dirty and my feet would turn black they change me to another room a little better but tv would work still had termites , light on the pool as give chock to people passing in front lights the grounds had garbage a lot plastic cups inside pools stuff no so friendly I has an disappointed , food really limited choices over all really bad experience I would never go back to that resort

The mini fridge was empty and when I called I was told someone would come to fill it but no one did.

This hotel is beautiful but old. When we first arrived it was so exciting but soon turned into a nightmare. The room smelled like mold and they were able to move us. However, two days later our new room completely flooded (this happened to several other people as well). Our clothes were all soaked and they just came and mopped the room out for an hour. The water wasn’t even coming from the doors but rather the floor. The food was mediocre and it was almost impossible to make reservations. They acted as if everything was booked yet you go to dinner and no one was there. It seems as they push people to eat the buffet which was not great and almost the same daily. Several days we ventured into puerto plata for great food, even though we were staying at an all inclusive. Some staff were friendly but it wasn’t worth the trip. If you plan to stay I wouldn’t recommend more than two days.