ダブルツリー スイーツ バイ ヒルトン ツーソン - ウィリアムズ センター(DoubleTree Suites by Hilton Tucson - Williams Center)

I stayed at the Doubletree for the Gem Show for work. The service was wonderful. From the moment I checked in, it was quick and seamless topped off by a warm amazing chocolate chip Cookie. The breakfasts were tasty, filling and the service by the staff very friendly and attentive. Eneida went above and beyond to help me when I arrived at the tail end of the buffet. Housekeeping staff were very friendly, honest and respectful of all the things I had all over due to work and purchases at the gem show. I wish I had had the time to use the large jacuzzi A great stay. Will come back next year!

It saddens me to type this because the staff is great. The property it self could use a bet of love first room the toilet did not work was move to a second room with double bed instead of king. The bed cover had a stain on it did not see it until the next morning when it was light. The hinges to the room were loose and the shower curtain was torn on top where the curtain rod goes. This is an old property that could use facelift. Good and beverage options were not up to par I met the new F&B and we talked about the menu briefly and she is in the process of working on it. Hopefully when I visit next time I would be impressed considering it is what I do for living. Again very nice lady and I am sure she will do an excellent job. I do appreciate the fact I was provided with Hilton points as in good faith also.

Everything was great, I forgot some stuff in the fridge and the staff hold it for me till I came back later that same day I checked out.

What a great stay. The king suite was very spacious with two separate areas. Room was clean, comfortable, and spacious. Pool and hot tub were great. Staff was very helpful at check in. Free breakfast was oke of the better continental breakfasts we have had. Overall very pleased with our stay

Great rooms. Clean and nice looking. If your room has not been cleaned up by 1pm….. call them (now I know…. Our room wasn’t cleaned, but my friend’s was), they probably skipped your room. We enjoyed our stay.

On check in the room we booked was not available so an upgrade was offered which we took as it was late. The room was nice, we really needed 2 beds though, not a suite with one bed and a pullout. Our daughter found sleeping on the couch more comfortable than pulling it out. Because of our needs this was actually a downgrade but it is what it is. Otherwise the room was generally fine. The bed was ok, not great but the pillows and bedding were very comfortable. There were plenty of outlets and charging ports. The shower toilet area was tiny, almost closet size. The grounds were very comfortable. Unfortunantly, the pool and hot tub were closed the full day that we were there. They looked clean and well cared for though. The staff were very gracious and friendly.

This is an older hotel that has been well maintained and updated for the most part. Office staff was very pleasant and easy to work with. Fairly easy to access as long as you know where you are going.

It is hard to believe Hilton would put their name on this property. The first room we had, the sheets had brown stains, one bed had a used Kleenex between the sheets, and there was a vape pen on the sofa. The room had dust on all services, and the thermostat did not work. It also had a lot of street noise, even though we had asked for a quiet room. The front desk manager offered to put us in another room, and we agreed. The second room was a bit cleaner, but the sheets for the sofa bed still had some substance on it, and one of the other beds had yellow stains on the sheets. The grounds were attractive, and the front desk manager (Alan) was very nice. but we would not stay here again. The property is a "split level," so you must walk up or down stairs to get anywhere. The hairdryer was strong, which was nice, and the shower wasn't low-flow, so we appreciated that. But the bathroom was TINY, and we didn't like having the sink in the bedroom. The ceiling of the room (both rooms) also felt lower than normal. The bed was up against the wall on one side, so my husband had to climb down to the foot of the bed to get out. The fitness center was small but fine, with good equipment (including a Pelaton bike). And there was a water cooler, but it was not hooked up to anything and had no water in it! I had read great reviews about the free breakfast, but it was disappointing. At one point we had to wait because they were out of knives and forks. Basic food, but blah.

Overall not suitable for families with children - cockroaches dead and alive - dusty curtains - stained carpets - clogged bathtubs Old, and mismanaged…don’t stay here if you have children. I wouldn’t stay here in the future even if I am paid to stay here!