Four Points by Sheraton Tucson Airport

I called the night before checking in, and was told the swimming pool was open, but it wasn't open the entire stay. I had an early appointment and the couple in the next room were talking laud the entire night. The walls were thin evidently and kept me awake all night.

I didn't stay

Amazing Hotel

Хороший отель прямо рядом с аэропортом. Есть горячий бассейн, симпатичный внутренний двор с пальмами и апельсинами. Отельный ресторан входит в топ 5 в городе по версии trip advisor, кормят вкусно. В комнате за 5 дней ни разу не убирали.

I reserved a king size bed but got a double. I was told since I booked w/*******, hotel doesn’t have to honor which is unfortunate for us customers because many times there is an upcharge for certain rooms so this is an issue w/both hotel and *******. Housekeeping in charge of my room is terrible, found small dead roach in bathroom, sink was dirty (took pictures), there was no shampoo and no body wash (found out when I was already in the shower). It was disappointing ice machine was down but I understand things break down so that is not an upsetting situation, more like a bummer. Lastly, I pre-purchased breakfast for two days and both days the restaurant didn’t have me on their roster so they had to confirm w/front desk. Staff was super nice, it was just a waste of time.

I love the location. I have stayed here before. My complaint has to do with the handicapped room I was in. When I travel alone I prefer a room with a walk-in shower. This room appeared to be carved up of a regular room, cutting the size to very small to enlarge the bathroom. The bathroom door was set the wrong way so that anyone in a chair would have a hard time maneuvering around it. The room was so small that I had to put my luggage in the entryway, further cluttering a very small space. Other airport hotels here have a much better setup. The restaurant is good, everything is clean, and the shuttle service is excellent.

The power on the TV went out every 5 minutes and it had to be restarted. The bed made a loud clicking noise every time we moved and when we got up from our terrible nights sleep there was no hot water in the shower. Never staying here again

This is not about the property. We booked a king room via ******* and when we got here they said they were oversold on King Rooms and make us take a douple queen. They were very nice and tried to accommodate but still did not get what I booked.