ロイヤル パレス ラグジュアリー スイーツ & ホテル

An exceptional hotel experience. The hotel combines luxury, elegance, and outstanding comfort. The reception staff were professional, welcoming, and attentive, making the check-in process smooth and pleasant. Excellent service, beautiful facilities, and a truly memorable stay. Highly recommended.

怎麼説呢！感覺這個建築是最大的噱頭。但是我嚴重懷疑攜程在帶節奏，就這樣的硬件設施，別説5星，沒星我也不懷疑。絕對不推薦。5000塊一個晚上，真是個冤大頭我！天花板斑駁的牆皮，招待所一樣的傢俱，隨便安上去的電箱板。

高端大氣的酒店，位於老城繁華地段，附近的埃及博物館、羅馬街、耶穌裹屍布教堂、中央火車站等都可步行而至，酒店甚至還有一間米其林餐廳，令人驚喜…。自拿鑰匙開啟巨大木門，進入樓洞，再開啟一道樓門，眼前呈現一個寬敞高大的樓梯，順着樓梯上去，是一箇中廳，有位身着燕尾服的優雅管家常坐在這裏，見客人進來很有禮貌的站立起來微笑，皇家宮殿套房房門就在中廳的一角，進入房間，至少六米高的屋頂上畫著彩畫，昏暗的燈光映照着牆上的油畫，彷彿是身在中世紀，總體感覺良好，唯一不足的是清晨石板路上往來車輛造成的噪音太大，

房間非常棒，走進這個酒店的內樓，彷彿就像走進羅馬宮殿。房間非常大，乾濕分離，衞生很好，挑空非常高。房間帶有陽台，看着對面的教堂。到所有的地方都很近，走路15分鐘無論是到景點還是到羅馬大街。位置很好！服務式管家式一對一服務。綜合來説非常棒，值得體驗。給酒店提個小建議，就是他們的石膏板有點小小的脱落。如果把這個做好，就更加完美。

We stayed in the Super Suite, and it was an absolutely unforgettable experience. The hotel completely lives up to its name — the moment you step inside, you feel like you are in a real nobleman's palace. ​What impressed us the most: ​Atmosphere and interior: The stunning painted ceilings and historical luxury make you feel like you are in a fairytale. We took immense aesthetic pleasure in every single detail of our suite! ​Exceptional service: A huge, special thank you to the concierge, Mario. He is a true wizard! It seems there are simply no impossible tasks for him: absolutely all of our wishes were fulfilled instantly, flawlessly, and with incredible ease. ​If you are looking for a place where breathtaking palace beauty meets service that anticipates your every desire, this is definitely the place to be. We recommend it with all our hearts!

Is a 4 star hotel. I've to give it 5star as we paid only Euro 225 for a very big room. The staff are all so nice too. When you arrive, you'll be shocked as it is a wooden entrance as if belong to someone's house and locked. But it is actually link to another swankier hotel around the corner call Grand Hotel Sitea. If you're fit and don't mind stairs and love old buildings, then Royal palace will suit you as you can still use the gym belong to Grand Hotel Sitea 24hrs also your breakfast has to be there. Royal Palace tried to refurbished this place to a bit more modern. The shower area is modern you can switch the water on easily but to close the shower door is not easy. The rather high step to the bathroom is pretty bad in the middle of the night. However paying this price we're located right in the "city" area. They also try very hard with all the mini bar items being free except the bottle of champagne. The chips, cookies, water, soft drinks are very nice touch. Towels are clean but I wish they change the toiletries as they have a rich smell which is just too much for me. The water in the paper bottles also has a smell even after boiling it. Breakfast is ok, enough food to eat but no omelette which you've to pay extra (they can't have mushroom or spinach added in). Overall, we enjoyed this place but I'm glad is 1 night and I'll still prefer a more modern room anytime.

The location is excellent. Just a few blocks from Piazza San Carlo. Restaurants on via Alberto excellent including the hotel bistro and bar. The desk staff is helpful and pleasant. Loved Jose. Interesting outdoor breakfast with turtles in the garden. Highly recommend.

Wow! This hotel experience was one of the best ever. The staff, particularly the reception clerk and the butler for the suites property, were beyond attentive, helpful, and supportive. The room was incredible, but the service was over the top!

I was quite disappointed with our suite at this hotel. And the information about this hotel was misleading. I was never informed that this hotel was not operated by the Grand Sitea hotel, around the corner. I was led to believe they were the same property. We were placed in some cold building around the corner (we had to walk in the rain to get to the hotel we thought we were staying in). We had no heat the first night and the second night someone above us was moving furniture around well after midnight. And no room service during the day to the ROYAL Palace Suites??? No bathtub - in a big suite. My husband had to move the furniture around the make the living room somewhat liveable. The furniture was sparse and pushed against all the walls. I felt we should be playing soccer in the living room. The terrace was tiny and no furniture at all. And why no rugs in the living room or bedroom. So stark and cold. The staff was great. The art and the ceilings were fabulous. We were very disappointed.