Xafira Deluxe Resort&Spa - Ultra All Inclusive

Just had a one night stay at this hotel and have to say we are very disappointed. It was for my husbands birthday. This was by no means a 5 star hotel. I have stayed in a lot of 5 stars in turkey and this one does not come close. The complex itself is very nice but service is very poor. Not enough staff on each department. No free Wi-Fi in the rooms. And the food was terrible 😞 I only stayed one night and was sick with stomach cramps all night 😞 We actually left early which I never do !! Also the drinks choice was very poor and not good quality at all 🤷♀️ We went to use the gym at 18.00 to be told that it was closed for the evening ? Why? I would not recommend this hotel and would not Go back.

Хороший отель как для взрослых так и для детей. Красивый комплекс с большим бассейном, аквапарком ( две зоны: малыши и +14),удобным , вместительным рестораном. Номера просторные, уставшие, но всё работает и не отваливается. Шампуни и остальные принадлежности берите с собой. Питание хорошее: каждый день была рыба жареная и на пару. Разное мясо. Фрукты по сезону. Кофе неплохой. Анимации не заметил, но отличный аквапарк развлекает. Пляж. С ним беда: в прошлом сезоне завозился песок и пляж был удобным. В этом году пляж к сезону не подготовили: крайне неудобная галька, подходить к воде очень неудобно.

WORST HOTEL EVER !!!!I have been to plenty of places there has never been a hotel so bad , this hotel was so bad I, the food was disgusting and cold always serving the same thing every day , the cleaners never done there job , we identified bed bug as whole my family was covered in small bit marks all over , when we identified the problem to the receptionist they didn’t even bother just changed our room to the another room which was not cleaned as well , when the cleaners arrived in the morning they didn’t do nothing . How can I go to a hotel and can not feel comfortable in my room , the hospitality in the hotel with ALL staff was rude and disrespectful to people staying there , we paid for a all inclusive holiday for staff to say to us say only take one drink at a time , how is this acceptable if you pay this much money ? Soon as it comes to around 18:00 they turn off the light in the corridor , this is a safety hazard as I had to always use my flash , I fell and injured my leg and wanted to attend the 24/7 doctor to come down it was CLOSED !!! How can it have a 24/7 service write down when it’s closed . I had the worst experience in this hotel really wasted my money and just regret this I’m trying to warn you before you book and make the same mistake ! I really don’t understand how this place is not shut down ! This place really needs to be under serious inspections !