I arrived at the City Inn hotel at 1 p.m. on Monday 9th of February. Upon arrival the hotel manager, the owner of the hotel, rushed out to tell me that the room that I booked was not ready for service due to airconditioner mal-function. And there were no other rooms available. She put me in another hotel across from her hotel. This hotel was called Mani Residence. The room has no television set, no toilet paper, no shelf for toileteries. I had to place facial foam tube on the floor while showering. There was no shower curtain, so the water was everywhere while showering. The value that I got was lower than that I paid for. I hope something should be done about this matter.I was upset with both City Inn's arrangement and the Mani Residence.