ビバリー ヒルズ(Beverly Hills)

I booked an extra day to my stay, great service, good food and beautiful scenery 🏝️

The Beverly Hills is and always has been a wonderful experience. Staff are above and beyond in their service. Rooms overlook the sea and have spectacular sunrise and sunsets. All meals are exceptional, breakfast on the terrace with its amazing buffet is a delight to start the day.

とても驚きましたし、感動しました！プールと海の素晴らしい景色を望む豪華なお部屋です。毎晩のターンダウンにはチョコレートとボトルウォーターをお楽しみください。朝食（料金に含まれています）はビュッフェ式で（オーダーメイドの品々もあり）、素晴らしかったです。ダイニングルームからもオーシャンビューでした。スタッフは気が利いていて、親切で、歓迎してくれました。しみひとつなく清潔。離れたくなかったのです！

14時45分にビバリーヒルズに到着しましたが、部屋の準備ができていなかったので、約15分待って部屋の鍵を渡されました。マネージャーのクベンは謝罪し、チーズの盛り合わせで部屋を褒めました。 部屋に行って、部屋が適切に整備されていないことに気づきました - バスルームのティッシュボックスにはティッシュが3つしかありませんでした。寝室/バス用スリッパはなく、ランドリーバッグもありませんでした。そして、ベッドサイドのランプが1つ破損していました。私たちはこれらすべてを廊下の清掃員に知らせ、後で私たちが戻ったときに修正してくれました。

Very nice property and service. Let down bady by outdated and poor room quality. Stayed in room 106. Basin wouldn't drain , meaning you brush your teeth and rinse ...and it stays there . Shower is in the bath , so a bathroom/shower combo, no separate shower. Problem is that the bathtub is soft, narrow and of poor quality . The taps are two separate hot and cold taps which are in front of the bath and at the bottom. You have to bend to adjust while the shower overhead is showering you at once. Can't understand who would approve such a catastrophic setup.

As always the Beverley has surpassed itself. This is my third stay and I wouldn’t stay anywhere else in Durban. The staff are impeccable and they can’t do more for you. Room in excellent condition and contains thoughtful touches. Food great breakfast and dinner service. Room service is well presented and to a good standard. If I was going to criticise I would say the balcony’s could do with a spruce up but other then that great. See you next year.

The hotel overlooks the Indian Ocean, it has a great pool and plenty of sunbeds. The rooms are kept to a high standard and the staff work so hard to maintain superb standards of cleanliness. All the staff are really friendly and welcoming. The breakfast is yummy and the food in the restaurants is of a superb quality.

This hotel was extremely over priced. Room decor is very outdated, aircon unit made noise. When we arrived at our room the cleaning staffing were sitting on the floor in the hallway relaxing and chatting loudly. No help with our bags. Ordered food at the pool that took over an hour to arrive and was burnt. Only positive is the bed was comfortable, linen exceptional and towels were best I have ever used.

A fabulous visit again, always made welcome whenever i take my father there. A great team, and thank you for your kindness again Paula and staff. The location is spectacular, the hotel clean and staff all friendly. And nothing is too much trouble. thank you