セルボーン ゴルフ エステート ホテル & スパ(Selborne Golf Estate, Hotel & Spa)

Good stay menus is great location is great comfortable rooms

The golf course is just stunning and kept up together very well, my wife and I had plenty of time to actually look at the beautiful scenery, as we weren’t being rushed from people behind, like most golf courses, groundsmen please be respectful of not showering players and carts with water sprinkles, remember these people pay your wages, and will not come back if disappointed, we will though, and with more family ( thank you to the golf manager for giving us another game the following morning, in mends to us having to play the last four holes drenched). The couple’s spa package was so worth going for, extremely relaxing. The accommodation was clean with lovely views of the golf course (load shedding very inconvenient), the main building and restaurant looks a little dated, but the food was very good, overall we had a very nice experience, thank you.

The surroundings are Spectacular, but the buildings are in need of TLC. Small irritating things like loose taps on one basin and one tap on the other not working at all. The bathroom floods when taking a shower and there is a gap between the doorframe and the wall at the front door. The place needs maintenance in general. Breakfast was great !

The old-style graciousness of the buildings is a wonderful introduction to the Seborne Golf Estate. First impressions of our garden room were positive. However, this soon changed. One of the double vanity basins did not drain properly, no hand towels or extra towels were supplied. The outside lights did not come on at night. All these matters were reported to the Reception Desk with little if any response. The soundproofing between the rooms was also inadequate and we could hear two people arguing next to us in the adjacent room. The meals in the Hotel dining room were adequate but a number of wines were unavailable upon request. The staff were extremely friendly but do need more training in basic waitering skills. A superb venue spoilt by small and irritating lapses in service.

I booked and paid for a garden suite (was allocated room 10) R1500.00 per night, after entering the room I found the following (pictures attached for your convenience): Dead insects (flies) scattered around the room. A broken cupboard door. A broken bedside lamp. Broken floor and wall tiles, I almost cut my foot on one of the broken floor tiles. Toilet bowl with faeces stains and a toilet seat with urine stains. A broken door restrainer, thus not enabling myself to secure myself in my room afterhours. Light bulbs not working Draws and cupboards not closing properly The curtains were brown and bad need of a wash… I then contacted the reception and was told I was being upgraded to room 2 Manor house… this was definitely not an upgrade (I confirmed this by way of going onto the website). This room was anything but an upgrade… Again, broken bedside lights not working Ceiling fan not working Sheets with holes in them Broken tiles The windows facing the conference centre did not close properly (left hand side one could not be locked), came back from breakfast and my room had been ransacked by monkeys, the monkeys were sitting on the roof with my items. I booked a massage and a facial (80 mins and 50 mins – 2 hours and 10 mins) I arrived at 09h30 and was out within 1.5 hours (including my shower and changing) On arrival, I found that the receptionist also provides the massages and facials… we were constantly bugged with phone ringing, people coming in, etc. She eventually locked the front door… The linen used on the massage bed had holes in it and the sheet used to cover me was stained. The massage was good, the facial not so much.

We have stayed at Selborne at least 5 times a year fir the past 6 yo 8 years from the hotel to the villas and have not been disappointed hence why we keep going back. Starts with us checking in and they are still cleaning the rooms at 15.55 and give me a look as though I am interrupting them. Fans not working and air-conditioned on the blink in 36 degrees heat with humidity on top of that. Reported and told that they could move us to another block. The whole idea of going as a group is that you still stay with your group next to each other. No outside chairs or tables to sit at in the garden and had to go and request for tables and chairs. gardens are unkept and could be beautiful. Breakfast was dismal. No filter coffee, salt and pepper sachets (like a cheap take away shop) on the table which we had to wipe clean first. Just no interest in anything or anyone. And the list can go on. Out of the 3 rooms we booked only one couple said it was ok. the rooms are pretty run down and need a facelift. The beds and pillows comfy though. Seriously need to up their game. Not sure what has happened since November but just not their usual standards. Not even a decent whiskey or a range of drinks in the bar to calm us down. We had to go to the clubhouse to drown our sorrows. Will give it another bash as I know they can do better. Hopefully. Just really disappointed.

I have stayed here since 2021, during covid. There has been no updates of the bathrooms to date, noted mould buildup in the bathrooms. Breakfast was aweful, the sausages has no taste. Breakfast menu has been cut down considerably.

This hotel is not 4 star maybe 2 stars .The aircon in most rooms dont work. pool area very muddy pool not enough pool towels stairway and outside balcony never cleaned for the 4 day we were there christmas day no resturants open so there was no food on site

What was supposed to be a 4 night stay was cut to 2: Bathrooms were moldy and had roaches Service was bad - I ordered 1 latte, 1 hot chocolate, 1 Irish coffee. The waiter insisted in bringing it to my room even after I said I had no problem waiting. 45 mins later we checked in on the order only to be told he lost track and forgot... (the restaurant was empty) Pool area has signs of no glass to be brought around yet empty beer bottles were around the pool with people drinking at the pool. Kiddies area seems like it needs attention too. Don't think I'll try this place again.